11 Posts
2
30332
Can't install My Dell from Windows Store
Hi,
I purchased Dell 5590 last year. I recently did a reinstall of Windows removing everything. While I managed to install all Dell apps after reinstall, I am not able to install My Dell app from the Store, which helps in running diagnostics, etc.
Appreciate any tips on this.
If that matters.
Nethma Gurugamage
2 Posts
0
September 21st, 2023 11:45
if you cant install my dell app from the Microsoft store then go to library in Microsoft store and then uncheck the " show installed products only" then scroll down the apps shown below in the library ,then install my dell app .
lmacri
3 Apprentice
3 Apprentice
•
1.2K Posts
0
September 21st, 2023 13:07
Instructions for installing the "old" MyDell v2.x UWP (Microsoft Store) app are posted in the support article How to Download and Install the My Dell Application and include a link to the Microsoft Store download page at https://apps.microsoft.com/store/detail/my-dell/9PN7T3JFPRZ6.
However, that won't help @salvo ch if their Dell computer model is not compatible with the "old" MyDell v2.x UWP (Microsoft Store) app and they require the .exe installer for the "new" MyDell v3.x application. It would be helpful if salvo ch could reply and let us know their Dell computer model and Windows operating system.
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Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3448 * Firefox v117.0.1 * Microsoft Defender v4.18.23080.2006-1.1.23080.2005 * Malwarebytes Premium v4.6.2.281-1.0.2131 * Macrium Reflect Free v8.0.7279 * Dell Update for Windows Universal v5.0.0 * My Dell v2.2.6.0
(edited)
karteek07
1 Message
0
September 22nd, 2023 18:53
@SirionMP_d27346 Ty 🙌
lmacri
3 Apprentice
3 Apprentice
•
1.2K Posts
0
September 24th, 2023 14:01
Hi @SirionMP_d27346 :
It appears you were on the right track.
XPS_Man posted in cannot install my dell application after reinstalling windows 11 and even the tech suppport is not helping on 23-Sep-2023 that Dell is aware of the problem and that users users who want to install the "legacy" MyDell v2.x UWP should enter the command winget install 9PN7T3JFPRZ6 in an elevated command prompt with Administrator rights until Dell fixes the problem.
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Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3448 * Firefox v117.0.1 * Microsoft Defender v4.18.23080.2006-1.1.23080.2005 * Malwarebytes Premium v4.6.3.282-1.0.2151 * Macrium Reflect Free v8.0.7279 * Dell Update for Windows Universal v5.0.0 * My Dell v2.2.6.0
(edited)