6 Posts
0
1907
reset Admin password RP4VM
Hi,
My customer had deployed old version of RP4VM I think it's 4.3, they want to upgrade the latest version but they forget the admin password for rp4vm VM and admin cluster password.
Is there any way to reset the password?
Thanks
DELL-Sam L
Moderator
Moderator
•
6.9K Posts
0
May 9th, 2022 11:00
Hello haferush02,
Here is a link to a KB that maybe of assistance.
https://dell.to/3kUlHRX
haferush02
6 Posts
0
May 9th, 2022 19:00
Hi Sam,
Thank you, unfortunately the maintenance contract has been expired.
By the way, is there any way to confirm the connection between 2 vrpa cluster? let's say I have 1 vrpa cluster on DC and the other on DRC, sorry for OOT
DELL-Sam L
Moderator
Moderator
•
6.9K Posts
0
May 10th, 2022 09:00
Hello haferush02,
You can confirm the connections, however you will need to login using the Admin account in order to do so.
haferush02
6 Posts
0
May 10th, 2022 19:00
Hi Sam,
Fortunately they able to find the admin password, could you tell me the procedure to confirm the connection?
Thanks
DELL-Sam L
Moderator
Moderator
•
6.9K Posts
0
May 11th, 2022 10:00
Hello haferush02,
Here is a link to a kb that maybe of assistance.
https://dell.to/3M5yQn7
haferush02
6 Posts
0
May 16th, 2022 17:00
Thank you sam