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April 1st, 2014 11:00

Solve Desktop for Procedure generators does not show VNX2 models in array selection.

I've already sent Solve a request for resolution but I'm compelled to ask in the forum; is the VNX2 series is supported with RP/SE v4.0.2?

September 19th, 2014 00:00

Hi,

Can you please help me to know from where i can download the Recover Point Procedure Generator as i am unable to find it in Powerlink and neither in Solve Desktop...

Please help.

Thanks...

Regards,

Swapnil

10 Posts

July 2nd, 2015 00:00

Hi Swapnil

Were you able to  find RP procedure generator in powerlink or solve desktop.

I too need the same.

Regards

Anshu

July 2nd, 2015 00:00

Yes it is available in the Solve Desktop, i think it depends on authorization... Maybe. As when we got certified and authorized on RecoverPoint we can see it in solve desktop...

Hope it helps

10 Posts

July 2nd, 2015 01:00

Thanks Swapnil

Can you please guide me where do we get "Solve desktop"(Is it on support.emc.com >>downloads or somewhere else)

I have access to Support site not sure about solve desktop, but I heard we have usually have all procedures there, i would like to check there complete procedure for converting RP SE to RP EX .

July 2nd, 2015 01:00

I downloaded it from Partner Portal à Softwares “Solve Desktop”

From: Anshu@123

Sent: Thursday, July 2, 2015 11:12 AM

To: Swapnil_Pandey

Subject: Re: - Solve Desktop for Procedure generators does

not show VNX2 models in array selection.

ECN

Solve Desktop for Procedure generators does not show VNX2 models in array

selection.

reply from Anshu@123

in

RecoverPoint - View the full discussion

10 Posts

July 2nd, 2015 03:00

Thanks Swapnil

I downloaded the "Solve Desktop" from support site,but again the same issue.

Many products(VMAx,Networker,Isilon,etc) are displaying there, but VNX and Recoverpoint isn't there:-(

July 2nd, 2015 03:00

As updated it depends on access level and authorization you have

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