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24 Posts
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4099
April 1st, 2014 11:00
Solve Desktop for Procedure generators does not show VNX2 models in array selection.
I've already sent Solve a request for resolution but I'm compelled to ask in the forum; is the VNX2 series is supported with RP/SE v4.0.2?
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Swapnil_Pandey
86 Posts
0
September 19th, 2014 00:00
Hi,
Can you please help me to know from where i can download the Recover Point Procedure Generator as i am unable to find it in Powerlink and neither in Solve Desktop...
Please help.
Thanks...
Regards,
Swapnil
Anshu2
10 Posts
0
July 2nd, 2015 00:00
Hi Swapnil
Were you able to find RP procedure generator in powerlink or solve desktop.
I too need the same.
Regards
Anshu
Swapnil_Pandey
86 Posts
0
July 2nd, 2015 00:00
Yes it is available in the Solve Desktop, i think it depends on authorization... Maybe. As when we got certified and authorized on RecoverPoint we can see it in solve desktop...
Hope it helps
Anshu2
10 Posts
0
July 2nd, 2015 01:00
Thanks Swapnil
Can you please guide me where do we get "Solve desktop"(Is it on support.emc.com >>downloads or somewhere else)
I have access to Support site not sure about solve desktop, but I heard we have usually have all procedures there, i would like to check there complete procedure for converting RP SE to RP EX .
Swapnil_Pandey
86 Posts
0
July 2nd, 2015 01:00
I downloaded it from Partner Portal à Softwares “Solve Desktop”
From: Anshu@123
Sent: Thursday, July 2, 2015 11:12 AM
To: Swapnil_Pandey
Subject: Re: - Solve Desktop for Procedure generators does
not show VNX2 models in array selection.
ECN
Solve Desktop for Procedure generators does not show VNX2 models in array
selection.
reply from Anshu@123
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Anshu2
10 Posts
0
July 2nd, 2015 03:00
Thanks Swapnil
I downloaded the "Solve Desktop" from support site,but again the same issue.
Many products(VMAx,Networker,Isilon,etc) are displaying there, but VNX and Recoverpoint isn't there:-(
Swapnil_Pandey
86 Posts
0
July 2nd, 2015 03:00
As updated it depends on access level and authorization you have