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December 10th, 2014 11:00

Changing IP addresses in an Autostart 5.0

I have two servers replicating with EAS 5.0.  they were on a closed local network and have been changed to a corporate network.  In that process I had to change IP addresses on the servers.  doing this of course caused problems with EAS so I uninstalled it on both machines.

Now I have the IPs configured the way I need them to be, but installing EAS is a problem.  When it gets to the part in the installation asking for the source IP it only shows the old non-existent IP and does not give an option to change it.  I have run Flush DNS, deleted the EMC folder, rebooted the machine, checked regedit to see if anything was left over.  I cant find anything that would point to a lecacy IP address and am now stuck.

these are Dell R720 machines running Windows Server 2008R2.  Any help would be appreciated.

3 Posts

December 10th, 2014 12:00

the version I have is actually 5.5.0

63 Posts

December 15th, 2014 08:00

The procedure to re-install the AutoStart software is the correct approach when changing the IP addresses on the servers.  Here are some further suggestions to ensure there is no information from the previous installation prior to installing the new binaries.

  1. Validate if the Operating System hosts file, under "C:\Windows\System32\drivers\etc", is configured and accurate.
  2. Validate the AutoStart FT_HOSTS file, under "C:\Windows\System32\drivers\etc", was deleted during the AutoStart uninstall.
  3. Ensure the environmental variables are removed from the Operating System.
    • FT_DIR
    • FTC_FT_DIR
    • FT_DBDIR
    • FT_LNODE
  4. Validate the previous un-install properly removed all the AutoStart binaries under the previous installation directory.

63 Posts

January 13th, 2015 13:00

I am glad to hear that helped.  When you have a moment, please mark the discussion as resolved.

3 Posts

January 13th, 2015 13:00

Thanks for the help.

the FT_Hosts file was still there. I deleted that and then checked to see if the system variables had been removed. They were gone.

I then rebooted and was able to install the program.  I still have another issue but this one is cleared up.  Thanks again.

1 Message

June 19th, 2015 12:00

Is uninstalling/reinstalling EAS the only way to change the IP addresses?

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