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Community Accepted Solution

XPS 15 9570 - Without battery, only booting when plugged in through USB-C

I have a Dell XPS 15 9570, the battery died a few months ago and since I'm just using it at home, I'm keeping it plugged in without the battery, which works fine. I have two chargers, a regular charger and a USB-C one. I realized that it only boots when using the UBS-C charger (it does take 3 attemp

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Community Accepted Solution

I would appreciate if you advice on CPU...

Hello everyone, I am the owner of an XPS 15 7590 i7-9750H 2.60GHz (intel 9th gen) that I bought in the beginning of 2019. I still like the laptop, but lately (a few good months) it has been very slow. After running a few benchmarks, I found out that the processor is the actual problem. I would like

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Community Accepted Solution

XPS 15 7590 suddently stopped charging

I exclusively used USB-C over the last year to charge the laptop and noticed the case next to the USB-C connector was getting hot. Now it is not charging at all anymore, also with the AC adapter. However, the system runs fine on AC power on an empty battery.So my take is that the charging circuits o

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Community Accepted Solution

question about drivers listed for XPS 13 Plus 9320 vs This Device

In the Drivers & Downloads area of the Dell support web site, I selected Windows 11 and Category of Video. In the XPS 13 Plus 9320 tab, I see two downloads available: Intel Iris Xe Graphics Driver and Intel Graphics Command Center Application with release date of August 16, 2023 and another one

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Community Accepted Solution

XPS 13 9365 - No boot after brief keyboard lights

I have an XPS 13 9365 with expired warranty that shipped in Sept 2018. It's been a true workhorse for me all these years. However, a few days ago it started suffering from the following behaviors: Pressing the power button briefly lights up the keyboard but the computer fails to boot. Pressing "D

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Community Accepted Solution

Install old SSD (w/ Windows 10) as new boot drive

Hello, I want to take the SSD from an old computer (with all my files & Windows 10) and install it in a new computer (XPS 13 9340) as my primary hard drive. There is only one internal M.2 slot, but I do have an external connection that I can use. I've checked online for steps to do this, but I

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Community Accepted Solution

XPX 15 7590 Thunderbolt Charging

I connected my MacBooks Pro 96W USB-C power adapter to the XPS 15 7590. I get a dialog with "Slow charger - To speed up charging, use charger that came with the device." and then warning saying "Weak charging state, please check power adapter". Why am I getting this message, this is not an iPhone c

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Community Accepted Solution

2019 XPS15 9570 Battery Charge issues

There are times when I unplug the computer from the charger it will boot up with a full charge then within minutes it will shut down for low battery. One plugged in, it will charge to 100% unusually quickly.  I have not replaced the battery, it's the larger battery to support the graphics card

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Community Accepted Solution

XPS 9570 - High CPU Temperature after Windows Update (Windows 11: 23H2 2024-04)

Hello, after the latest Windows 11 update in April, the CPU of my XPS 15 9570 ran hot (measured up to 100 celcius with open-hardware monitor), the fan kept running on full throttle and a few times a day the computer suddenly shut down (overheating). I first uninstalled the Windows update and the p

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Community Accepted Solution

XPS 15 7590, Fan, LEDs, and BIST work, the laptop does not

I have been having some serious issues with my XPS 15 7590 laptop over the past several months, but I got it to work semi-reliably for a while. However, the other day it shut down unexpectedly, right after I pressed the keyboard LEDkey (F10), and I have not been able to use it since. Whenever I turn

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Community Accepted Solution

Interchanging battery and chargers

Good day I am currently using a 90W charger for my 56Wh battery. Is it okay to use the 130W charger for this battery? Similarly, can I use a 90W charger for charging an 86Wh battery? Thanks.

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Community Accepted Solution

XPS 15 9570, processor fan error, which fan to replace?

Hello all, I started noticing my fans were getting louder on my laptop (Dell XPS 15 9570) once I started using my VMs again after not needing them for a couple years. Then, I started getting the a "Critical Error Message" on boot up after the computer ran diagnostics. The error was "Fan - The (Proce

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Community Accepted Solution

Hinge Problem Dell XPS 15 9550

It's been 3 years since I had a problem with the left hinge of my dell xps 15 laptop. I tried to keep it in place with tape but 3 years later I'm now tired of changing the tape every week. I've seen that the hinge problem is frequent in the Dell XPS 15 9550 model. I've always had dell laptop and del

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Community Accepted Solution

Connecting HDMI-only monitors to my non-HDMI XPS 17 9730

I have 2 LG 32" monitors that only have HDMI ports. My new XPS 17 9730 has no HDMI ports. I am considering a Thunderbolt docking station, which has only one HDMI port, but also has two DisplayPort ports and two Thunderbolt ports. What is my best solution for connecting these two monitors? I will lea

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Community Accepted Solution

Numeric keyboard and special characters

Hi, On my old laptop which had a dedicated in-built numpad, I could use the alt key and the numpad to type special characters such ñ (alt + 164), ¿ (alt + 168) and so on. How do I accomplish this on an XPS with no in-built numpad ? Thanks.

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Community Accepted Solution

Does not detect headphone microphone

Hello, For some time now and with various DELL updates, the laptop does not detect the headphone microphone, connected through the 3.5 jack. I have tried it with several headphones. When I plug in the headphones, on this control panel screen, it detects the headphones but not the mic, which says "

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Community Accepted Solution

9510 not charging but works when plugged in

How can the battery be at 0% on the left but nearly full in the chart? I was watching a film on VLC player before bed last night, on an external monitor attached to the USB-C port on my XPS 9510. The monitor was also providing passthrough charging and acting as a hub for my keyboard and mo

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Community Accepted Solution

wd19tb+ 9560+ 3007WFP

I cannot get all 3 displays to show their maximum resolution when I get it to the dock. 2 of the monitors I am using a DVI to Display Port. Active. adapter 1 using DVI to Active Usb C adapter (with also an optional usb C active to HDMI, [later on that]) Both monitors are using the DP and that nev

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Community Accepted Solution

USB3.0 CMOS Camera will not work

I am trying to install an AmScope CMOS 16MP (MU1603) camera to use on my XPS13 9320. I purchased a  USBC to USB3.0 cable  and I can get the camera to work on other computers using the cable.  It will not work on my xps13.  I am using the latest driver for the camera - iScope Cor

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Community Accepted Solution

4 monitors with wd22tb

I have 3 external Dell 3007WFP and 1 laptop screen. I have 2 of the 3 dell using active dvi to display port and then one using USB c to the thunderbolt port. I've tried messing with resolutions but I can't seem to get all 4. I put them all at 1280x 800 It only allows 3 monitors. The laptop I have

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