Search

Posts

Search Results (1.1M)

Conversation Type :

Posts

Published Date :

Lifetime

Category

Relevance

Community Accepted Solution

Official Solution

Getting error 2000-0712 when powered on but shows no issue in Dell diagnostics

I've had my Dell Inspiron 16 plus for less than a week now. When I power it, the preboot check says fan malfunction with error code 2000-0712. The solution suggested was to check for any obstruction in air vents and update BIOS. Air vents are open and I updated the BIOS. I ran dell hardware diagnost

Question

10.4K

7

0

Community Accepted Solution

Official Solution

Closed

Inspiron 15 3567, 2 orange lights, 7 white lights

I had my laptop hooked up to my smart tv via the hdmi cable. i was watching YouTube vids. the vid ended and my tv went into sleep mode. i tried moving the mouse but apparently it had been sleeping for some time. i then unplugged my laptop from the tv and tried to turn it on but unsuccessful. wheneve

Question

57.5K

9

0

0

Community Accepted Solution

Official Solution

Closed

Inspiron 16 7610, Touchpad random taps and swipes

I have new Inspiron 16 7610 for a month and  it has touchpad problem randomly. Touchpad has random taps and swipes, inaccurate finger tracking. I will contact with Dell but wondering is there anyone has that problem or any simple solution for it?    

Question

118.4K

315

Community Accepted Solution

Official Solution

Closed

Support Assist Get Drivers and Downloads doesn't work

Support Assist on Windows 11 Inspiron 16plus 7610 Unable to check for drivers and download updates through Support Assist. Both on computer and on web gives the following error "Unable to download. We're sorry, there's a network delay. Please check your internet connection and try again". Internet

Question

18.6K

21

0

Community Accepted Solution

Official Solution

Dell Mobile Connect Bluetooth Connection Failure

I have an Iphone 11 Pro Max, with a Dell Inspiron 15 5000 Series -5593 ... Dell Mobile Connect keeps reporting the error below, even though I do not turn bluetooth off. All drivers and apps have been updated on both the laptop and the Iphone... The laptop is basically brand new... The error keeps re

Question

25.3K

19

0

Community Accepted Solution

Official Solution

Studio XPS 9000, memory upgrade

Out of the blue my CPU fan failed. CPU was hitting 100 degrees. I used my table fan to cool it until i bought a 15$ fan on eBay and fixed it. Fan failure message went away. But Still the temperature was hitting 60 to 70. PC costs are extremely high. So decided to upgrade the CPU. I have upgraded the

Question

1.4K

6

0

Community Accepted Solution

Official Solution

Vostro 5481 - Windows 11 take an hour to get to login screen

Hi, I have this frustrating problem after upgrading to Windows 11 (via Windows 11 Upgrade Assistant). After boot up or screen lock, it takes me about an hour to able to input my PIN to login or unlock my notebook. I can not use Ctrl Alt Del or enter Task Manager by any means (note that I was not log

Question

50.6K

169

Community Accepted Solution

Official Solution

New Dell XPS 15 9510 - Screen wont come on after sleep

I just got the new XPS 15 9510 today. When the computer goes to "sleep" the screen will not come back on. It actually comes on very faintly, but it's so dark you cannot read or see anything except the outline of windows that are open. It's basically completely black. Nothing works to turn it

Question

50.1K

73

Community Accepted Solution

Official Solution

m15 R4, storage bays

What storage slots does the m15 R4 come with? I see Dell says it supports one of several configurations, but does that mean there are multiple different laptop chassis with more or less storage than others, or does that mean that those are all of the different mix and match ways I can have storage s

Question

15K

13

0

Community Accepted Solution

Official Solution

Closed

Latitude 9420 Audio Issues For Built in Speakers but Headsets Work

Hello all, Had weird situation with Latitude 9420 recently where built in speakers not working but headsets working fine. Had temporarily fix the issue by restarting the machine several times. However after a period of time, the issue happens again where the built in laptop speakers stop working,

Question

23.2K

46

0

Community Accepted Solution

Official Solution

M17x R4, would a GTX1070 video card fit?

Hello! I would like to ask if the NVIDIA GeForce GTX 1070 Mobile video card would fit in the Alienware M17x R4 laptop?  If it wouldn't, than what would be the best option to upgrade for gaming? 

Question

1.8K

2

0

0

Community Accepted Solution

Official Solution

W11 on vostro 5481 - Black screen with mouse cursor

I'm having a issue to upgrade/clean install W11 on my Vostro 5481. Clean install or upgrade from W10, the problem is the same: Black screen with cursor on login screen. Can't do any action, it's just "stuck". Already tried to disable all MS services and apps, and the graphics drivers as well, but

Question

24.8K

27

Community Accepted Solution

Official Solution

Closed

XPS 13 9315, camera sensors: OV01a and OV01A1B not working

I've tried everything I can find, including a system reset, but the camera sensors continue to have problems ( a Device_Power_Faliure / code 10 for the second sensor and a code 51 for the first sensor), leading to a "camera not found" error when trying to open up the camera app. I've uninstalled bot

Question

2.9K

1

Community Accepted Solution

Official Solution

Precision 7550 CPU Throttle

Precision 7550; i7 10850H CPU @ 2.70GHz; Win 10 Pro Prior to plugging in a WD19TBS, task manager would show my CPU speed varying from 0.8 up to 4.3GHz (or so). Nice and fast. BIOS (1.7.0) shows turbo boost on Plugged in the WD19TBS dock, and the cpu seems stuck at 0.81GHz, no matt

Question

18.7K

31

0

Community Accepted Solution

Official Solution

Closed

Inspiron 5567, I2C HID Device Driver

My Laptop is Inspiron 5567, and I am using windows 10 operating system. My touchpad gestures are not working correctly. When I go to Device Manager, I found that I2C HID Device is not working well. It shows the device cannot start (Code 10) in properties. Can someone please suggest me the solution t

Question

171.1K

14

0

Community Accepted Solution

Official Solution

Closed

Hinge break Inspiron 15 3000

Has anyone else had a problem with the hinges on opening and closing Inspiron 15 3000 or similar model causing them to break because the hinge was in a bind ? I bought this model less than two months ago and do not take it anywhere and just opening and closing caused the hinge to break causing plas

Question

27.2K

40

Community Accepted Solution

Official Solution

Dell.TechHub.Instrumentation.SubAgent.exe

I'm getting a protected memory access blocked when Dell.TechHub.Instrumentation.SubAgent.exe tries to access \Device\Harddisk0\DR0. Does anyone from Dell confirm that Dell.TechHub.Instrumentation.SubAgent.exe is not a trojan, explain what it does, and why I should give it access to the har

Question

29.5K

7

Community Accepted Solution

Official Solution

XPS 8920, Windows 11 specs, TPM2 and CPU

Yes the 2017 XPS 8920 has TPM2 capability in the BIOS. But DELL is not including the 8920 in their WIN 11 upgradeability for some reason. I ran the WIN 11 system checker, said I needed TPM2 and that my CPU was not compatible. So I reboot my 8920, pressed F2, BIOS popped up. Was able to turn on the T

Question

4.8K

15

0

0

Community Accepted Solution

Official Solution

Laptop charger LED light turns off when plugged in

Hi guys! So about 2 and a half months ago, I had a little mishap with my laptop charger. Dunno why I didn't come here first, but it's never too late! Anyway, I had just finished using my laptop for the night, and was plugging it in to charge. I noticed it was a bit difficult to insert. I was skeptic

Question

67.9K

10

0

0

Community Accepted Solution

Official Solution

17 R5, DellInstrumentation.sys blue screen

Alienware 17 R5 laptop blue screen problem within minutes of boot into windows.

Question

14.6K

24

0

0

Dell Support Results

No Results found!

Top