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November 19th, 2013 13:00

How to retain Folder Hierarchy while exporting emails from EmailXtender to a PST

We have an EmailXtender 8.41. Using Outlook-->Tools--->EmailXtender Search, I was able to do an 'admin' search for mailboxes and export those into PSTs. In Extender Search options, I checked 'Separate messages by owner' so it should give me a PST for each mailbox.

Once it export emails into PST though, it does not retain Xtender archive Folder Structure, where those emails were archived/moved from Inbox. In PST, all I see is an Inbox folder and all the archived emails under 'Inbox'.

Is there a way to retain Xtender folder structure while exporting emails for per mailbox into PST?

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