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11392
March 14th, 2008 02:00
cannot burn cds or dvds
I have a dell dimension DIM3000 running xpwith a philipps dvd+-rwdvd8631. I used to be able to do the normal burning of cds and dvds but that no longer works. I can play both fine. When I use media player it says that it encountered a problem when I go to burn anything because instead of burning the music or what ever I get this message "Windows Media Player encountered a problem while burning the file to the disc. For additional assistance, click Web Help." I have tried the 5 steps listed elsewhere on this site and there is no error in the devise manager. I will try to add any other info that is needed.
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osprey4
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34.2K Posts
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March 14th, 2008 10:00
Sometimes a firmware update will kick start your drive to start burning again. Try that. The download and instructions are here.
neumjo
3 Posts
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March 14th, 2008 17:00
I already had that installed, but I reinstalled it and it still does not work.
osprey4
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34.2K Posts
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March 14th, 2008 23:00
When you post back, also tell me what blank CDs and DVDs you are using and whether you have used these specific ones successfully before.
neumjo
3 Posts
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March 17th, 2008 01:00
CD recording is enabled. I am using Memorex CD-R 53X, 700mb and Phillips DVD+R 4.7gb 16x. Both have worked in the past. I also tried a pioneer drive that still would not burn with media player, but did burn cd's with the Nero program that came with it.
osprey4
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34.2K Posts
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March 17th, 2008 10:00
Check out this article; CD Burning Problems With Windows Media Player. It's got some good troubleshooting ideas.
Let me also mention that I have personally never burned anything using Windows Media Player and can't for the life of me figure out why so many people insist on using such a clunky, quirky program! :D I use Foobar for ripping, organizing, tagging and playing and Nero for burning.