cd rom

Question

I replaced my cd-rom that came with my computer (ST380021A ). Even though it is removed it stills shows up in the device manager. I think I am having a conflict with the new one. How do uninstall the old one?

Skybird · Answer

Uninstall it in the Device Manager then reboot.  Windows willdetect the new drive and install it.

winged wheel · Answer

my computerdoes recognize the new rom but it still shows the old in device manager,leading me to believethe is a conflict between the two. sometimes that drive will read the disk other times it will not. I can us the dvd drive and any disk works. I think I need to get the old rom out of the device manager. the old one is not installed anymore. I can not delete/uninstall it.

Skybird · Answer

In the Device Manager, you should be able to right-click on the driveand then select Uninstall.  Then when you reboot it should read and install the new drive.

winged wheel · Answer

I tried that and it did not work my new one is recognized but the old on is still there. the new one works but not all the time.

Skybird · Answer

So you are showing two CD-ROMs; the old and the new? Consider clearing the NVRAM.
I do not know the model of your computer so I cannot link to the procedure. Clearing
the NVRAM should refresh the BIOS.

winged wheel · Answer

I have a Dell Dimension 4300 Processor Intel (R) Pentium (R) CPU 1.60 GHz Processor speed 1.56 GHz Memory (RAM) 512 MB Windows XP Home Edition Operating System Version 5.1.2600 Thank You

Skybird · Answer

Might be worth a try ......... http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1023538&l=en&langid=1&c=us&cs=19&s=dhs

Storage, Drives & Media

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