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anniebell1213

1 Message

2500

October 4th, 2006 14:00

CD/DVD Driver Not Working

Hi,
 
I own an Inspiron 9300 that I've had for over a year and it just started not being able to read any CDs or DVDs or other forms of media. It worked just a couple of days ago. I've tried the Dell's Support stuff, but none of it helped and according to the self test it should work. If anybody knows anything I could try it would be much appreciated.
 
Thanks in advance, Annie

bacillus

2 Intern

 • 

14.4K Posts

October 4th, 2006 18:00

check for an updated firmware for your drive.

Sonu007

26 Posts

October 4th, 2006 22:00

delete upper and lower filter:
 
Click the Start button, and then click Run.

In the Open box type the following text:
Regedit.exe.
Click the OK button.
Click the plus sign (+) next to HKEY_LOCAL_MACHINE.

  NOTE: When you click the plus sign (+) next to a folder, it will expand displaying the folders it contains in the left-pane of the Registry Editor. When a folder is highlighted, its contents will be displayed in the right-pane of the Registry Editor.
 
Click the plus sign (+) next to SYSTEM.
Click the plus sign (+) next to CurrentControlSet.
Click the plus sign (+) next to Control.
Click the plus sign (+) next to Class.
Click {4D36E965-E325-11CE-BFC1-08002BE10318}.
On the right hand side of the window, click UpperFilters.
Click Edit on the menu bar.
Click Delete, and then click OK.
On the right hand side of the window, click LowerFilters.
Click Edit on the menu bar.
Click Delete, and then click the OK button.
Click Registry, and then click Exit.

 
 
 
once you have done that:
 
Please perform these steps now :
Please click on Start and then click on Run.
Please type devmgmt.msc and press enter key.
You will see the device manager window.
 
 
1.       Click the plus (+) sign next to IDE ATA/ATAPI Controllers.
2.       Right-click to highlight the Secondary IDE Channels, and then left-click Uninstall in the pop-up menu.
3.       Click Yes to confirm the device removal.
 
restart the system and then play the disk
 
 

goyall

21 Posts

October 9th, 2006 05:00

Whats the latest firmware for the TSSTcorp TS L632D DVD+-RW drive??
Sonic burning software shows that the firmware installed is DE03. Also, the current transfer mode is PIO, although first choice is DMA.
Any idea why DMA is not being used?
 
 
Any suggestions??
Would appreciate the help since my notebook was bought in the US and Dell won't provide support in India.
 
 
Thanks,
Lalit.

davejohn

2 Intern

 • 

2.5K Posts

October 9th, 2006 09:00

See your other post.

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