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5012

May 1st, 2008 00:00

CD/DVD error (code 39) --- doesn't work anymore

I have a "vostro 1400" laptop that is about 1/2 year old.

 

My CD/DVD driver doesn't seem to work anymore. It does not read any CD or DVD, and

here is the device status:

"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

 

 It is an HL-DT-ST DVD+-RW GSA-T21NA Device

 version: 6.0.6000.16386

 

 My computer is a Windows vista 32-bit

 

 Can anyone help me, or give me any sort of suggestion? Should I uninstall the CD/DVD driver?

 

 

THANKS. 

 

10.9K Posts

May 1st, 2008 01:00


Try this Microsoft Article ............


http://support.microsoft.com/default.aspx/kb/929461

2 Posts

May 1st, 2008 05:00

Ok...I will try this out.

Thank you. 

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