HELP!!

 

I USE THIS COMPUTER FOR MY SECURITY BUSINESS I NEED IT TO WORK.

 

HL-DT-ST RW/DVD GCC-4241N HAS A YELLOW ! ON IT. I AM UNABLE TO ACCESS THIS DRIVE AT ALL. THE MESSAGE SAYS THAT WINDOWS CAN'T LOAD THE DEVCE DRIVER BECASUE IT IS CORRUPTED OR NOT WROKING PROPERLY CODE 39.  IT IS NOT A CODE 31 WHAT DO I DO? SHOULD I GET THE CD AND REINSTALL THE SOFTWARE?