If there's data on the drive you need that isn't backed up start here:
Buy a notebook to desktop drive cable or an external USB 2.0/firewire 2.5" drive enclosure, attach the drive to a working desktop or notebook and copy your data for backup.
DO NOT PROCEED WITHOUT A BACKUP - DOING SO COULD BE FATAL TO YOUR DATA.
Return the drive to the notebook. Boot, press F12 and run the extended diagnostics on the drive. If the drive passes, skip the next step.
If the drive fails and you're under warranty, call Dell, report the error and they'll ship you a new drive.
If the drive fails and you're out of warranty, bin it and replace it - any notebook 2.5" drive will work, either SATA or EIDE depending on your system model.
If the drive passes, you can continue to try a repair (which fails more often than it succeeds) or bite the bullet and reinstall everything from scratch.
Recovery usually fails to restore the registry; in about 70-80% of all cases, it's a hardware fault that causes the problem.
The same exact thing happened to me recently! (Dell must've known we were on vaca!) I am still tearing my house apart looking for my startup disk, so I can at least try to fix the computer. Does anyone know what would cause this error??
I am going home at lunchtime today to see if I can get someone on the phone, but from the sounds of it, this will be a hard task! I
ejn63
9 Legend
•
87.5K Posts
0
April 8th, 2007 10:00
Buy a notebook to desktop drive cable or an external USB 2.0/firewire 2.5" drive enclosure, attach the drive to a working desktop or notebook and copy your data for backup.
DO NOT PROCEED WITHOUT A BACKUP - DOING SO COULD BE FATAL TO YOUR DATA.
Return the drive to the notebook. Boot, press F12 and run the extended diagnostics on the drive. If the drive passes, skip the next step.
If the drive fails and you're under warranty, call Dell, report the error and they'll ship you a new drive.
If the drive fails and you're out of warranty, bin it and replace it - any notebook 2.5" drive will work, either SATA or EIDE depending on your system model.
If the drive passes, you can continue to try a repair (which fails more often than it succeeds) or bite the bullet and reinstall everything from scratch.
Recovery usually fails to restore the registry; in about 70-80% of all cases, it's a hardware fault that causes the problem.
shelbie_kretz
1 Message
0
April 13th, 2007 14:00