4 Operator

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34.2K Posts

August 19th, 2011 11:00

Hi ydengnus,

Does the hardware firmware update create the bootable disc? Or did you put the firmware utility on your own bootable disc?

4 Posts

August 21st, 2011 04:00

I download the firmware update utility file "DELL_MULTI-DEVICE_A32_R309165.exe" and double click on the file, then follow the instruction to create a Dell Multi-Device A32 R309165 Diagnostic Version SAS_SATA Bootable CD.

4 Operator

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34.2K Posts

August 21st, 2011 05:00

I would try it again but use a flash drive instead of a CD.

4 Posts

August 21st, 2011 06:00

Already done, same outcome

4 Operator

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34.2K Posts

August 21st, 2011 10:00

Are you having a specific problem that this firmware is needed to fix?

4 Posts

August 22nd, 2011 01:00

The system was running fine. I am just from time to time check Dell support web site to see if there are critical or dell recommended firmware/driver updates. I found this SAS_SATA firmware update recommended by Dell support, and that was how I found the problem of "could not find the diagnostics rebug section header!" error message.

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