If there is not CD/DVD drives in the Device Manager, then Windows does not know it is there. This is usually cause by a poor connection. Shutdown your system and open it. Remove the connectors to the back of the drive and inspect them. The flat ribbon cable is the data IDE cable and the smaller one is power.
Trace the ribbon cable to the motherboard and ensure the connection there is good. Close the system and power ON and see if the problem clears.
That fix was on the money. Followed your directions and there it was the power cord had disconneted. Once I connected it the tray just slide out. Thanks, that's some money I can put in the gas tank.
Skybird
10.9K Posts
0
April 21st, 2008 00:00
Look in the Device Manager .........
Click on the (+) next to DVD/CD-ROM drives. Right-click the drive and select Properties.
Is there an Error Code (number) present?
Skybird
10.9K Posts
0
April 21st, 2008 01:00
If there is not CD/DVD drives in the Device Manager, then Windows does not
know it is there. This is usually cause by a poor connection. Shutdown
your system and open it. Remove the connectors to the back of the drive
and inspect them. The flat ribbon cable is the data IDE cable and the
smaller one is power.
Trace the ribbon cable to the motherboard and ensure the connection there
is good. Close the system and power ON and see if the problem clears.
RZULUB
31 Posts
0
April 21st, 2008 01:00
Looked in Device Manager did not see CD/DVD drives. Did see drive, ST360020A
RZULUB
31 Posts
0
April 21st, 2008 02:00