Hi Dave,

What's the error?

When I plug the external drive in, Windows notifies through the Start Menu that new hardware was found and that it's being installed.

Next, the computer crashes and brings me to a blue screen. It states:

"A problem has been detected and Windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in the stop message, disable to driver or check with manufacturer for driver updates. Try changing video adapters.

Check with your hardware vendor for any VIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer....

Technical information:

***STOP: 0X0000007E (0XC0000005, 0XF89A0A05, 0XF8B4784C, 0XF8B47548)

*** USBSTOR.SYS - ADDRESS F89A0A05 base at F89A0000, DateStamp 480254d1

Beginning dump of physical memory...."

Assuming most of that message isn't necessary besides the technical information, but I didn't want to leave anything out.

Thanks for asking Osprey.

There's a Fixit for general USB problems. Try this.