Diagnostic test error, ide device????

Question

inspiron 5100

ok i ran the diagnostics express test last night first i get an error message:

Error Code: 0F00:133D

MSG: IDE device failed: Incompatible cd for testing

then it went through the IDE Disk: confidence test, taking over 2 hrs!

the computer has ran super slow lately, takes 10min to just start up. was told by best buy that needs a new motherboard, dell said new memory, i was told on here from a few guys overheating, but I think its more of a harddrive problem. the warranty is up dell is no help. anyone that can offer any advice/assistant would be greatly appreciated!

Thanks,
Eric

mandatory · Answer

When you read the entire error message it tells you to insert a CD with data written to it to complete the test. The diagnostics performs a read test of the data to verify that the drive can read a CD. You can choose to ignore this part of the test sequence and continue testing the rest of the system or you can insert a CD and let it do its thing (about 5 seconds). 2 hours for the disk test seems too long unless you selected the extended test sequence when you booted to the diagnostics.

Run scan disk or check disk and see what that tells you. If the drive tests good, remove the memory and reseat it. S-u-c-k the dust out of the heatsink vents with a powerful antistatic vacuum cleaner, wipe the hard drive and do a fresh reinstall of Windows and your Dell drivers.

If that doesn't do it buy a new computer instead of throwing big bucks down the drain trying to fix the old laptop.

funtoupgrade · Answer

Who manufactured your hard drive?  Online Drive Fitness Tests which just take a few minutes are available for some drives. funtoupgrade

yobri · Answer

@erock85 wrote: i dont know who manufactured it.. You try the Device Manager and check under Disk Drives yet? Same erock from OT and my350z?

erock85 · Answer

i dont know who manufactured it.. cant go online with it, its at my g/fs house and no internet there.. i did just download that fitness test ill try that tonight when i go over there..

but scandisk wouldnt even work..it freezes up everytime when you do a thorough

Message Edited by erock85 on 03-31-2005 12:44 PM

erock85 · Answer

The laptop isnt at my house, but from the system info on this website with the service tag it lists this:

3T438HARD DRIVE, 30GB, I, 2.5" FORM FACTOR, 9.5MM, HIT-EUCL

(no i dont think im the same erock..)

erock85 · Answer

k thanks, so now what? (that one guy wanted to know)

yobri · Answer

For information's sake: HITACHI DK23EA-30 2.5 Inch 30Gb IDE NOTEBOOK 3T438

funtoupgrade · Answer

Log onto the Hitachi web-site ( www.hitachi.com) and do a search for their hard drive fitness test. When you find it download it to your hard drive, then run the program with a fresh floppy disk in the floppy drive.  When its done boot from the floppy and run the drive test.  It will tell you in a few minutes whether there are any problems with the drive.   funtoupgrade

Storage, Drives & Media

Diagnostic test error, ide device????

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