disk read error occurred

Question

hello all i have a inspiron 8100 - i get this error code when i boot up 'A disk read error occurred. Press ctrl-alt-del to restart' i can't get beyond this message.

Infinite_Trial · Answer

check if your hard drive is still detected in BIOS, if not. might as well try to reseat it. if that did not work, then you're in trouble.

naqoyqatsi · Answer

try to run diags on the drive and see if it gives you anything. you can also do what infinite_trial suggested and pull out the hard drive and reseat it and see if the bios detects it.

karupspc · Answer

thanks guys for the response.

the bios detects my hard drive and i've reseeded the hard drive however to no success :(

i called dell tech support...they're going to replace the drive since its under warranty

naqoyqatsi · Answer

what happened with the diags? did the drive fail?

karupspc · Answer

diags didn't help either...drive failed :(

naqoyqatsi · Answer

guess, its drive replacement time. sorry to hear that.

DELL-Corey · Answer

karupspc, As naqoyqatsi suggested, it sounds like you need a new HDD. You can contact us in regards to this.

TomekM · Answer

I just lost my Hitachi 40 GB drive. Same story as always: "A disk read error occured" It is the second time since October 2002. I am far away from home and had to buy a new disk. Bought a Toshiba 80 GB because last time, when my I8200 was under warranty, Dell replaced my dead Hitachi with another Hitachi. I would be fed up with just another Hitachi passing away.

Therefore, I decided to go for Toshiba as I could not find any IMB.

Does anybody has an idea why those Hitachi fellas die so quick? For such a brand like Dell to install such short-lifetime-expentancy hard disk is a shame!

Storage, Drives & Media

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