Drive 0 seek failure

Question

Gang, Got a Dimension 2400 in Aug.  At 3 mo. and 1 week after receiving it and after downloading MS Service Pack 2, on reboot the system will not recognize my hard drive.  All I get is a 'diskette drive 0 seek failure' mesage.  I called Dell Tech support and was advised to: disconnect all cables except monitor and mouse, turn on the 'lock light', hit ALT E, ALT F, ALT B.  After doing this, no joy.  This seems to be limit of support they're will to supply.  I'm now down to thinking either my BIOS is corrupted or the data bus driver on the mother board 'just happened' to die at the same time as the download.  I've heard that you can 'flash' the BIOS to restore it, but don't know any more than that.   Anybody got any more ideas?  I'm stumped and Dell doesn't seem to feel that they need to help fix a computer that is one week out of warenty.

ejn63 · Answer

Disable the floppy drive in the BIOS setup. Does that clear the error? Do you have a floppy drive in the system? Message Edited by ejn63 on 11-24-2004 12:23 PM

CAB308 · Answer

I've tryed disabling the diskette in BIOS.  No joy.  There's not a 3 1/2 drive on this computer.  I'm about down to the point of taking it to the local computer shop since Dell doesn't seem too interested in supporting their stuff.

osprey4 · Answer

I would continue to pursue the issue with Dell. In the meantime, try resetting the BIOS defaults, then do the forced re-detect trick. Failing that, I would clear the NVRAM and try again.

Storage, Drives & Media

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