DVD not recognized

Question

I have a new DELL OptiPlex running Windows 2000 Professional SP4. It came with a CDRW/DVD with Roxio Easy CD Creator. At first I could not burn CD's or DVD's but I could read info from either. I went to Roxios web page and upgraded teh software and now I can burn a CD but I still cannot burn a DVD.  Any help with this would be appreciated.

Predator · Answer

Hi Softball,We just had another post from a young lady dealing with CDRW/DVD drive, your drive may be a combo DVD-ROM (reader) & CD/RW drive, please post the model and someone should be able to verify this for you.Best Regards God, grant me the senility to forget the people I never liked anyway, the good fortune to run into the ones I do and the eyesight to tell thedifference. CD/RW Link

softball22 · Answer

Yes it is a combo cd/dvd. make is Hitachi LG Data storage model GCC-4481B. Thanks.

Skybird · Answer

As Jeff has suggested, the GCC-4481B is a combo CDRW/DVD drive.  That means it will read and write CDR and CDRW discs, but will only read DVD discs.  It cannot write to DVD discs.

softball22 · Answer

Man do feel like an idiot, you are correct it is not a CD writer only a reader. Thanks for opening my eyes.

Skybird · Answer

It is a CD writer but it is not a DVD writer, only a DVD reader.

softball22 · Answer

It has been a long week and it is only tuesday, I ment to say it is only a DVD reader, not a DVD writer. Thanks.

Skybird · Answer

Yes, it has been a long week ...... and I was off from work yesterday too.    Best regards.

Storage, Drives & Media

DVD not recognized

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