DVD+RW problem

Question

I have the inspiron 6400 but the dvd drive cannot burn and it shows up as a cd drive when you put a blank dvd in it is a dvd+rw but it can't burn dvds it used until now what do i do has anyone else had this problem

Skybird · Answer

How are you trying to burn the blank DVD disc?  Are you using the Windowsbuilt-in software or third-party software?

tomas02 · Answer

I have tried using both i cannot copy anything onto the blank disc but can play dvd movie Message Edited by tomas02 on 05-03-2008 05:22 PM

Skybird · Answer

Look in the Device Manager ......... Start | Control Panel | System in classic view | Hardware tab | Device Manager Click on the (+) next to DVD/CD-ROM drives.  This will reveal the Brand and Model ofdrive.  Please post that.

tomas02 · Answer

TSSTcorp DVD+RW TS-L632H

Skybird · Answer

There is a recent Firmware issue here that you may want to try .......

http://support.us.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R180684&formatcnt=1&libid=0&fileid=246327

tomas02 · Answer

Thanks but it did not work sadly

Skybird · Answer

Are you using the same media as in the past? What is the media type and brand?
When looking at blank DVD media through Windows, it will show the drive as a
CD-ROM because Windows has not DVD burning capability. Blank DVD media can
only be recognized throgh third-party software.

tomas02 · Answer

It has never worked and have only just got around to fixing it im using roxio

Storage, Drives & Media

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