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10883
July 5th, 2004 15:00
Error during directory enumeration
I have dell inspiron. It is nearly 3 years old. Recently my computer shut down while I was browsing the internet. A blue screen came up which said " windows shut down your machine to protect the files......" something to that effect. I restarted my machine and windows was working, I ran my antivirus software and it found a trojan which was removed...so I thought it resolved the problem.
Two days after this incident, when I started my machine it gave me four options to boot "safe mode, safe mode with command prompt, last best known config, start windows normally". All of them have the same effect...the same blue screen shows up and the machine will be in boot cycle.
I thought I would repair my OS with the recovery disc. In the recovery console, the files in the C drive are not shown, I get the message " an error occurred during directory enumeration". What should I do?
I would appreciate any help in this regard.
ejn63
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July 5th, 2004 16:00
Did it report having moved data from a bad sector? If it did, you need to buy a new drive - it's just a matter of time before the drive completely fails.
Boot the Dell diagnostics CD and do a surface scan of the hard drive for confirmation - and back up the data you can't afford to lose, immediately - becuase there's a good chance the drive is not long for this world.
knightmare41420
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July 5th, 2004 16:00
This is what I got after the CHKDSK command ran...
CHKDSK found and fixed one or more errors on the volume
19494876 kb total disk space
2890184 kb available
4096 bytes in each allocation unit
4873719 total allocation units on disk
872546 allocation units available on disk
.......Thanks for the suggestion, I am currently backing up my files. I will run the dell diagnostics CD too...
knightmare41420
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July 5th, 2004 16:00
The command "chkdsk /r" fixed the problem, but would like to know what could have caused the problem in the first place.
ejn63
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87.5K Posts
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July 5th, 2004 17:00
It doesn't look as though there are any bad sectors, so it may have been a filesystem glitch rather than a hard error.