Boot to the bios and see if the bios sees the drive. If it sees it try running the diags on the hard drive. Clicks can mean the click of death and that would be the hard drive but then again the click can be from something else. Without hearing it can't say which.
Well if you go into the BIOS it will still be able to tell you what kind of hard drive is in your system since that informations on a chip not on the disk itself. I had a problem with my COMAPQ Presario and there was three clicks and now boot up what so ever. Your hard drive looks like it needs to be replaced. If you want a real gooooood answer to what is going on then give Dell Technical Support Line a shout and tell them what the problem is. If you still have warranty they will problably send you and new hard drive, ask you if you want to install it yourself or have a tech guy install it for you. And then you should be ready to go....Hope this helped.
Thanks for the replies, The Bios doesn't read my hard drive, nor my CD drive. It does however read my 3.5" disk drive, so I don't understand. The computer also reads the CPU and the RAM, etc. I think it's the hard drive, but why is the computer not reading the CD drive?
A bad drive can keep the cdroms from being seen. If you want to see if it is the hard drive causing the issue, disconnect the hard drive power and IDE cable. Then set bios to default and see if the cdrom is seen. If it is seen then most likely it is the hard drive. It could be the motherboard but most likely the hard drive. If you want to try the CD-ROM cable on the port the hard drive was plugged into you can. It will tell you if the connector is good.
shesagordie
10 Elder
•
46K Posts
0
June 22nd, 2004 20:00
RayGunsBen.
Could you please post the full context of the error message and the version of windows being run.
Bev.
Timnkate
85 Posts
0
June 23rd, 2004 01:00
Boot to the bios and see if the bios sees the drive. If it sees it try running the diags on the hard drive. Clicks can mean the click of death and that would be the hard drive but then again the click can be from something else. Without hearing it can't say which.
Jesse
DjKwik1042
64 Posts
0
June 23rd, 2004 19:00
Well if you go into the BIOS it will still be able to tell you what kind of hard drive is in your system since that informations on a chip not on the disk itself. I had a problem with my COMAPQ Presario and there was three clicks and now boot up what so ever. Your hard drive looks like it needs to be replaced. If you want a real gooooood answer to what is going on then give Dell Technical Support Line a shout and tell them what the problem is. If you still have warranty they will problably send you and new hard drive, ask you if you want to install it yourself or have a tech guy install it for you. And then you should be ready to go....Hope this helped.
RayGunsBen
3 Posts
0
June 23rd, 2004 20:00
RayGunsBen
3 Posts
0
June 23rd, 2004 20:00
Timnkate
85 Posts
0
June 24th, 2004 06:00
A bad drive can keep the cdroms from being seen. If you want to see if it is the hard drive causing the issue, disconnect the hard drive power and IDE cable. Then set bios to default and see if the cdrom is seen. If it is seen then most likely it is the hard drive. It could be the motherboard but most likely the hard drive. If you want to try the CD-ROM cable on the port the hard drive was plugged into you can. It will tell you if the connector is good.
Jesse