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10 Posts
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545
February 25th, 2005 20:00
Exploding CD
Catastrophy
My Daughter is crying. Her Sims2 CD exploded in our Dimension 2400 DVD Rom
It was a terrible noice and than a "bang" like when the ice cracks on a lake at winter time.
Can I get a new DVD player from Dell?
Could I claim for a new CD (the necessary disc) from EA games to be able to play (Sims2)
Any advice is appreciated
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Hatte
10 Posts
0
February 25th, 2005 20:00
Thank you Predator
PS. I like those movies
Predator
2 Intern
•
15.3K Posts
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February 25th, 2005 20:00
Hi Hatte,
To my knowledge Dell will not replace the Sim 2 game if you purchased it Retail. As for replacing the drive and the game if purchased from Dell, you will need to contact Dell directly, either by phone, e-mail, "chat with us", or post in the Customer Care-General conference. The Dell-Tech may ask you to try and clean the drive, be prepared to work with the Tech.
Best Regards
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link
Hatte
10 Posts
0
February 25th, 2005 20:00
Hatte
10 Posts
0
February 25th, 2005 20:00
Thank you for a quick reply
PS. I like those movies
Predator
2 Intern
•
15.3K Posts
0
February 25th, 2005 20:00
Hi Hatte,
I am curious as to the ending of the last movie, a Predator~Alien hybrid, do not care much for that idea but I`m bias ..lol
I hope you get a good tech, I recall one or two people in e-mails mention getting a replacement drive after a exploding CD, but truthfully whether this is actually covered under the warranty I cannot verify, I really doubt it, however I wish you well and good luck.
Best Regards
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link
Predator
2 Intern
•
15.3K Posts
0
February 25th, 2005 20:00
Hi Hatte,
Ironic use of analogy of the sound in regards to high voltage fault..
I work for a Electric Power Company in Virginia and I have had the pleasure of seeing 69000v transmission line go phase to ground during a snow storm, made midnight look like noon for awhile.
Actually a pretty nice light show on snow covered background...
Best Regards
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link