Unsolved
This post is more than 5 years old
1 Rookie
•
17 Posts
0
9673
October 18th, 2014 15:00
Files missing after reformat
I had a blue screen error a while back and couldn't access my HD anymore. It's an internal drive for XPS410. A friend reformatted the drive and corrected the errors. I'm able to access it but a videos folder & My Pictures come up empty. He said that he was able to recover everything but not so.
Is there anyway at this point to still recover those missing files?
No Events found!
osprey4
6 Operator
•
34.2K Posts
0
October 18th, 2014 17:00
Hi Userx_076,
The first step before formatting the drive and reinstalling Windows is to back up your files. Normally you would use an external drive or flash drive, or maybe a writable CD or DVD. Did you do that?
userx_076
1 Rookie
•
17 Posts
0
October 20th, 2014 15:00
My friend that did it says he did and still has the copy.
osprey4
6 Operator
•
34.2K Posts
0
October 20th, 2014 17:00
I don't have anything to suggest except talk to your friend, and hope he knows what he was doing.
userx_076
1 Rookie
•
17 Posts
0
October 21st, 2014 19:00
I spoke to him today. He said it would hae taken too long to do those files. He was pretty much lazy. I told him give me the backup so I can complete the job. Hopefully this gets wrapped up this week.
(edited)
osprey4
6 Operator
•
34.2K Posts
0
October 24th, 2014 17:00
Sorry to hear about that. I hope he backed up everything!!
Good luck!