HDD failure message- Please help

Hi ashrock11,

As correctly identified by you, it might be an issue with the Hard drive. However, for more decisive results, I would suggest you to run the hardware diagnostics by following the steps below :

• Power on the computer
• Press F12 button when you see Dell logo
• Highlight Diagnostics and press Enter
• Note down error messages if any and continue the tests.

Please reply with the findings. Will take it further from there.

Hi Sundeep,

I ran the hardware diagnostic. The error message is 2000-0146. 

Rest of the test continues.

Thanks

Ash

Express test

Error code- 0F00:133E

Msg: DISK - HDD error, back up immediately

Error code 0F00:063E

Error code 0F00:123E

Error code 0F00:133C

ashrock11

The Hard Drive has failed and needs to be replaced, back up any files and folders you wish to save to other media, eg. a USB thumb drive ASAP.

If you have a Dell warranty in effect, contact Dell's Technical Support for a replacement hard drive.

Bev.

I have backed up the data. How do I install windows 7 on the new HDD? Is it in the recovery or repair disk? Or do I need to buy new?

Thanks

Hi ashrock11,

Good job backing up your data!

If you did not create a Windows 7 recovery disc, you can go here to order replacement discs, including the Windows 7 and drivers disc.

I recommend Natakuc's excellent guide for reinstalling Windows 7. BE SURE TO create a system image after you install the OS, drivers and your important applications. Saves lots of time should you ever need to reinstall again.

Really useful information. Thank you.

Can you please help me in selecting a HDD for the above mentioned model of laptop.

Also I had created a recovery disk when the machine had come new. Can I use the same to install windows 7 and drivers on the new drive?

Thanks again.

Yes, that drive will work - any 2.5" SATA notebook drive that's 9.5 or 7 mm will work fine.

Any 2.5" 9.5 or 7 mm SATA notebook hard drive will work.  Yes, the recovery discs will allow you to restore the system to its as-shipped state.

Serial ATA - ANY 2.5" 9.5 mm or 7 mm notebook drive will work.  Dell doesn't make hard drives - you have three choices:  Seagate (which also owns Samsung), Western Digital (which owns Hitachi/HGST) or Toshiba.

Serial SATA or SATA. The old one is 5400 RPM. Can I buy 7200?

WDC or Dell?

Thanks

Hi ashrock11,

I hope all your questions have been answered satisfactorily.

Please reply if you have any further questions. I would be glad to assist you.

@ejn63 : Thank you for your valuable inputs; appreciate it.

Hi,

I have ordered the hard drive. Will replace it soon and re-install. Will let you know how it goes.Or I need more help.

Thanks all for your advice.

Hi ashrock11,

Thank you for the update.

You may refer to Inspiron N5010 Service Manual Here for replacing the hard drive.

Note : Before replacing the hard drive, ensure that you follow the safety instructions in the manual.