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July 8th, 2015 02:00
HDD password error code
I bought a dell XPS studio laptop at a yard sale for $10. The battery is shot, but I am getting one to replace it. The issue is the HDD has a password and I have no way to crack it and the person who sold it to me knew nothing about it. It was her daughters or something given to her from a friend. I plan on buying a battery and getting this working for a neighbor who is going into college, but doesn't have the money to purchase a lap top for school. His family is very poor, and after buying the battery I will be broke so buying another hard drive and windows to put into it isn't an option.
Password error code [02521]
System service tag
[<ADMIN NOTE: Service tag removed per privacy policy>]
Model Studio XPS M1340(2009 windows vista)
Thank you for your help.
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shesagordie
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July 8th, 2015 10:00
xxletheanxx
The only way to have this fixed, is to call Dell, pay the service charge and prove ownership to obtain an override password.
The password is stored in a flash EEPROM on the motherboard, you could replace both the motherboard and hard drive.
Bev.