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3793
June 24th, 2008 00:00
Incorrect Function with TS-H292B CD Burner
My mother's Dimension 3000 is throwing a E:/ is not accessible, Incorrect Function error. She has the TS-H292B CD Burner running Windows XP Home Edition. I fear she may have deleted the CD Burning software as I'm not able to locate any on her machine. I downloaded some trial software and was able to burn a disk but via Windows Explorer, when I try to access the drive, I still get the same error. Any idea why this would be? I checked her machine for Roxio but didn't find anything though I'm not entirely sure the file names to search for other than a Roxio folder which there isn't one.
Appreciate any help that can be offered.
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osprey4
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June 24th, 2008 11:00
We have that model and it came with Sonic Recordnow. You should have gotten a disc to install it.
When you look at drive properties, is CD recording enabled?
dexley74
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June 24th, 2008 15:00
Unfortunately no CD. But yes, CD Recording is enabled.
The problem though is as soon as you click on the drive from Windows Explorer, you get the error. Audio CD's work just fine, but throw a CD-R or CD-RW in there...error.
osprey4
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June 24th, 2008 16:00
dexley74
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June 24th, 2008 23:00
dexley74
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June 24th, 2008 23:00
osprey4
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June 25th, 2008 11:00
Right-click the drive and select properties.
To right-click the drive, move your mouse cursor over the drive in My Computer and click the button on the right side of the mouse. There is also a keyboard shortcut for the right click, shift-F10.
dexley74
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June 25th, 2008 12:00
Thanks, I'm familiar with right-click. Perhaps I wasn't clear. When trying to access the drive (either left or right click) from Explorer, you get the error. I haven't tried accessing via my computer but I suspect the results are the same. Remember this isn't my PC, it's my mother's so I don't have direct access to it.
Any other suggestions?
osprey4
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June 25th, 2008 22:00
This may be related to the deletion of the burning software.
osprey4
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June 25th, 2008 23:00
dexley74
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June 25th, 2008 23:00