Just to verify, did you connect to SATA port 1? Go to your manual and locate the instructions for system setup. Go to drives and you should see the option to turn SATA port 1 ON.
If the system is still not seeing the drive, try clearing the CMOS settings (instructions in your manual). Please go through and write down the settings first.
When you see the Dell splash screen, Press F2, go into your BIOS, Highlight the drive and press enter to enable it. Then save and exit into windows. Then go into Control Panel, Administrative Tools, Computer Management, Storage, Disk Management. Then right click your new drive, select format. From there you can assign the drive an letter.
I tried all those things and no luck. Thanks for the replies guys. After about 3 hours of being transferred from one idiot to another on the Dell hotlines.... I finally found someone willing to help me diagnose the problem. It is a faulty SATA port on the motherboard. Your inputs were very much appreciated thanks to all.
osprey4
4 Operator
•
34.2K Posts
0
January 22nd, 2009 15:00
Hi, Krip:
Just to verify, did you connect to SATA port 1? Go to your manual and locate the instructions for system setup. Go to drives and you should see the option to turn SATA port 1 ON.
If the system is still not seeing the drive, try clearing the CMOS settings (instructions in your manual). Please go through and write down the settings first.
RobinBredin
4 Operator
•
3.7K Posts
1
January 23rd, 2009 03:00
Hi Kriptoker, Have you tried this,
When you see the Dell splash screen, Press F2, go into your BIOS, Highlight the drive and press enter to enable it. Then save and exit into windows. Then go into Control Panel, Administrative Tools, Computer Management, Storage, Disk Management. Then right click your new drive, select format. From there you can assign the drive an letter.
Kriptoker
2 Posts
0
January 23rd, 2009 12:00
I tried all those things and no luck. Thanks for the replies guys. After about 3 hours of being transferred from one idiot to another on the Dell hotlines.... I finally found someone willing to help me diagnose the problem. It is a faulty SATA port on the motherboard. Your inputs were very much appreciated thanks to all.