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5441
April 24th, 2005 13:00
monitor issues
A thin vertical line has appeared on my monitor. It stays no matter if on desktop, running different programs, etc. It is pink when on a white or light background, blue on other backgrounds. ??????
Rebooting, reconnecting monitor to the hard drive - nothing makes it go away. Help!!
I have an optiplex 280 connected to a Dell 19 inch flatscreen.
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DELL-Chris M
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April 25th, 2005 16:00
* Turn off both your computer and the monitor
* Unplug the monitor cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital(white connector) and the Analog (blue connector) cables from the back of computer
* Turn on the monitor. What do you see? Is the line still present? What specific model is it?
Petriska
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April 27th, 2005 20:00
I tried disconnecting everything. My computer does not allow DVI, (at least there is no place to plug the white cables in)so I use analog. I have an add in graphics card so I connect using the provided video adapter cable.
I have looked at the dell color monitor user documentation disk and in the troubleshooting section I find a section devoted to the problem: screen has one or more lines
the solutions are written as, perform monitor reset - did that
push auto adjust button - did that
adjust phase & clock controls via OSD - no help
perform monitor self test feature check and determine if also in self test mode - YES the line is still there in self test mode.
My monitor is a 1905FP ultra sharp flat panel. Now what?
DELL-Chris M
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April 28th, 2005 14:00
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