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singh

1 Message

3664

September 20th, 2001 17:00

My computer cannot read cd's

I have just purchased a dell dimension model and I am having problems with with cd-rw/dvd combination drive. When ever I insert a disc into the D drive and click on same, the computer tells me to insert the disc,it is not reading the disc. Please help me.

Predator

2 Intern

 • 

15.3K Posts

September 21st, 2001 03:00

Hi Anand,
You may need to check Dell`s File Library for an update to the firmware of your combo drive. I would also suggest contacting Dell by phone to discuss this issue while you are still within your 30 day return warranty, do not delay.
Best Regards






Fatboy63

1 Message

March 19th, 2007 20:00

I have been having the same problem for quite awhile. Techs have tried everything to no avail and will not listen when I tell them to send someone to fix the problem.

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