_NEC DV-5800A not working

Question

I have a DVD-CD drive that when propted to insert disk a small disk will come on the screen for three seconds then it will do nothing. Have removed the hardware and reinstalled to no proveil.This happened after Dell had me format my hard drive.Any suggestion? the dvd is a _NEC DV-5800A

Predator · Answer

Hi Arrive Alive,These should have been from the Drivers & Downloads link associated with your Dell system. Lets assume they were installed, click on the CD/RW link in my post and scroll to Section 20, article 3; Section 11, article 2; see if either of these will help.Best Regards God, grant me the senility to forget the people I never liked anyway,the good fortune to run into the ones I do and the eyesight to tell thedifference. CD/RW Link Message Edited by Predator on 05-11-200610:36 PM

arrived_alive · Answer

Yes the chip set was installed but don't know if it was the right one .I did not have any of the instalation disk with this computer.but dell did give me a chip set to load

Predator · Answer

Hi Arrived Alive,I am assuming your OS is Windows XP; after the formating the drive, did you install the Intel Chipset drivers next?Best Regards God, grant me the senility to forget the people I never liked anyway,the good fortune to run into the ones I do and the eyesight to tell thedifference. CD/RW Link

Predator · Answer

Hi AA,This may be related to the Autoplay, same CD/RW link, Section 6-5, article 11.Best Regards God, grant me the senility to forget the people I never liked anyway,the good fortune to run into the ones I do and the eyesight to tell thedifference. CD/RW Link

arrived_alive · Answer

Nope said the hardware was either malfuctioning or some thing and could not repair

arrived_alive · Answer

No neither one helped  went to windows media and it is not reconizing a disk in the drive.

Predator · Answer

Hi AA,

I found a Dell firmware update for your drive listed here:

NEC 5800

Before trying this and I should have asked the question first, are you having the same problem with all discs, commercial CD`s & DVD`s, "burned" media (CD and DVD) ?

Jeff

arrived_alive · Answer

Hi Jeff  Tried that and said NEC 5800A could not be found.

arrived_alive · Answer

The 3.5 drive is fine only the dvd-cd drive is the problem

arrived_alive · Answer

Hi Jeff  Yes I can not use any CD or DVDs in this drive light comes on for a few seconds then nothing:smileymad:

Predator · Answer

Hi AA,Do you have another optical drive on the same IDE cable as the NEC, we have seen at times a second drive interfer with a firmware update.If this is so in your case, consider disconnecting the second drive and try running the Firmware again.If this does not work, from that link, there is an older firmware available, which might work, should say 'Other Versions'Best Regards God, grant me the senility to forget the people I never liked anyway,the good fortune to run into the ones I do and the eyesight to tell thedifference. CD/RW Link

arrived_alive · Answer

Hi Jeff  yes it shares so I will disconnect and try again                         thanks Teresa

Predator · Answer

I will keep my fingers crossed Teresa ! If this applies.. Happy Mothers Day !

Storage, Drives & Media

_NEC DV-5800A not working

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