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82469
March 7th, 2009 15:00
NEC DVD+-RW ND-3530A device drive
System: Desktop Dell Dimension 3100
My DVD drive has disappeared from my computer and
in the device manager there is an yellow exclamation point next to the _NEC DVD+-RW ND-3530A drive.
In the device status the message is:
"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39). Click Troubleshoot to start the troubleshooter for this device."
How do I find a device driver for my CD/DVD drive?
Thanks.
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PudgyOne
9 Legend
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30.3K Posts
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March 7th, 2009 16:00
filipe,
Code 39 is a common problem. Try this...
How to Fix Error Code 39 with DVD or CD-ROM drive in Windows XP/Vista
Rick
Joe battle
4 Posts
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December 19th, 2009 07:00
Thank you very much for starting this thread. I have the exact same problem as mentioned here.
Rick, I followed your very detailed instructions about how to deal with a code 39 problem. Unfortunately I have gotten no resolution of this issue.
I wonder if you might have some additional ideas about this?
Thanks, Joe Battle
osprey4
4 Operator
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34.2K Posts
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December 19th, 2009 08:00
Hi, Joe:
This is a very common problem but the resolution is slightly different depending on your OS. Can you tell me what you have?
Joe battle
4 Posts
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December 19th, 2009 08:00
Yes thanks for the quick reply,
System: Microsoft Windows XP, Media Center Edition, Version 2002, Service Pack 3
Dell DIMENSION XPS_GEN_4 Intel(R) Pentium(R) 4 CPU 3.40GHz 3.39GHz, 3.00GB of RAM
Joe
osprey4
4 Operator
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34.2K Posts
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December 19th, 2009 10:00
Joe:
Use the Fix It button on this page from the MS database. Let me know if that works or not.
Joe battle
4 Posts
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December 19th, 2009 11:00
Thanks, I'll give it a try and report back.
Joe
Joe battle
4 Posts
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December 20th, 2009 05:00
It worked!,:emotion-1:
Thanks very much for your help and the resource. I posted a link on my Facebook page to this very useful Microsoft automated fix. Mabe it will help someone else in my same situation.
Again thank you for your most excellent resource. And also for taking a moment to help a complete stranger out of a real bummer situation.
Joe Battle
osprey4
4 Operator
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34.2K Posts
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December 21st, 2009 04:00
You're welcome!
Merry Christmas!
mawilches
1 Message
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May 1st, 2013 08:00
I had the same issue and I was able to fix it following your detail instructions. For ever grateful. Thank you very much!
Milton
osprey4
4 Operator
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34.2K Posts
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May 1st, 2013 17:00
Good to hear.