Need Help PLEASE... Troubles REFORMATING!

Question

I have a Dell Dimension 4400... it's kind of old, and that's why I need to reformat my hard drive... I lost my Masters CD... so I have three questions:   How do I get a new Masters CD? Does it cost money? and Can I reformat my hard drive by using just a Windows XP disc?   I have been on the phone with Dell, trying for 3 days now, and I've been on hold for over an hour and it's making me extremely impatient... please help

shesagordie · Answer

cbball.

For any replacement CDs contact Dell Technical Support, also this check out this post.

http://forums.us.dell.com/supportforums/board/message?board.id=cc_general&message.id=54549

The Dell XP reinstallation CD is bootable and can be used to both partition and format the hard drive.

<ADMIN NOTE: Broken link has been removed from this post by Dell>

Bev.

cbball · Answer

When I call Dell, they ask for your service tag... I'm having troubles finding out which set of numbers it is...   I have: X08 34930, F6YK811, 00043-124-453-551          - I would assume that's it... but the examples they give you when you click 'Find out my service tag' are 5 or 6 characters?   *Champ* '05

notooliterate · Answer

You need a bunch of drivers after you run the installation cd.  They can be downloaded, but that's another can of worms I'm dealing with right now.  I've got the next step...Dimension 4600.

notooliterate · Answer

The EXPRESS SERVICE CODE number is on the side of your computer.  Its a little sticker.  Your SERVICE TAG is a bunch of letters and a couple numbers and it should be part of that sticker also.

shesagordie · Answer

cbball.

To find the Dell Express Service Code and Service Tag

http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1027149&c=us&l=en&s=dhs&cs=19

You could also, Click Start > Click "Help and Support" > Click "Computer Information" and it should be there.

Bev.

ronife · Answer

Hi Cbball   The windows xp disk will allow you to reformat you HD it is a bootalbe CD. Make sure you choose an ntfs partition.

Storage, Drives & Media

Need Help PLEASE... Troubles REFORMATING!

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