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January 15th, 2012 11:00
Ntfs.sys
I had a blue screen and then tried to restart the PC but it gives the error below:
Windows could not start because the following file is missing or corrupt: System21/Drivers/Ntfs.sys
it also shows an error on Drive model 3250824AS with serial number: 4ND3X9Z5
Any ideas? Is an hard disk error?
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osprey4
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34.2K Posts
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January 15th, 2012 11:00
Hi Kudret,
You have not provided the model of your Dell and operating system. That info is really helpful to us.
I suspect your hard drive is failing but you should run the Dell diagnostics from your drivers and utilities disc to confirm. To test your hard drive using your Dell Drivers and Utilities disc:
1. Reboot your system. When you see the Dell logo, hit F12 to enter the boot menu.
2. Insert the Dell Drivers and Utilities disc in your CD/DVD drive.
3. Pick the option to boot from the CD/DVD drive.
4. You will be prompted to hit any key to continue booting from the CD/DVD drive.
5. You will be prompted to hit 1 to run the Dell diagnostics. You may see two such menus.
6. Select Test System.
7. Select Custom Test.
7. Use the arrow keys or mouse to select your hard drive.
9. Click Run Tests.
10. Write down any error messages.
KUDRET
6 Posts
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January 15th, 2012 11:00
hard drive diagnostic results:
Drive0: ST3250824AS - Pass
Drive1: No device
Drive2: ST3250824AS - Fail. return Code:7
Drive3: No device
Drive4: HL-DT-ST DVD+/- RWGWA4164B - Diagnostic not supported
Drive5: No device
KUDRET
6 Posts
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January 15th, 2012 11:00
Thanks for the quick response
dimension 9150 and operating system is XP.
I had ran some text during the day under the title of blue screen test
2 amongst several have failed:
here are the results:
SATA Disk S/N=4ND3X9Z5 - Read test
Result: Fail
Error Code: 650F:0244
Msg: Block 202529115 Uncorrectable data error
would this give you an idea?
osprey4
6 Operator
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34.2K Posts
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January 15th, 2012 12:00
Which drive is your system drive?
KUDRET
6 Posts
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January 15th, 2012 12:00
Do I need help? I of course do :)))
I am worried that if I try to do anything it may end up loosing all data - which i can not afford
I am not even sure what has caused this error and what it is about :)
KUDRET
6 Posts
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January 15th, 2012 12:00
please tell me if this missing or corrupted Ntfs.sys causes data loss?
KUDRET
6 Posts
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January 15th, 2012 12:00
System: Dell DXP051
Bios Version: A05
Processor: Intel(R) Pentium(R)D CPU 3.20 GHz
Memory: 4GB
Memory channel mode: Dual Interleaved
Memory Technology: DDR2 SDRAM
Drive 0:
Control Details:
Controller: Seriel ATA
Port : SATA-0
Drive Details:
Drive ID: ST3250824AS
Capacity: 250GB
BIOS: This drive is controlled by RAID BIOS
Link Speed: 3.00 GBs
Drive 2:
Control Details:
Controller: Seriel ATA
Port : SATA-2
Drive Details:
Drive ID: ST3250824AS
Capacity: 250GB
BIOS: This drive is controlled by RAID BIOS
Link Speed: 3.00 GBs
Hope this helps
shesagordie
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46K Posts
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January 15th, 2012 12:00
KUDRET
Error Code: 650F:0244 indicates that the SATA Disk S/N=4ND3X9Z5 hard drive has failed and you need to replace it.
Does the 9150 have RAID, or have Primary and Secondary hard drives?
If it is RAID, is it setup as RAID1, or RAID0.
Bev.
osprey4
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34.2K Posts
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January 15th, 2012 13:00
Kudret,
You did not answer my question. Do you know which is your system drive?