I believe that depends on what type of PCI card you are installing...If its sound, you need a sound driver, if its video, you need display adapter drivers...etc... However, Make Sure the first driver installed is ALWAYS the chipset driver.
If you did not install the chipset driver first that can cause serious serious problems. You can try uninstalling the drivers and doing them again (with the chipset first), but that may not work and you might have to reinstall. To you question, I'm not sure if this is all because of the driver install order, but chipset
must be installed first so that may be the source of the problem. If reinstalling doesn't fix it, we'll go from there, and other people may have good ideas.
thanks! Funny thing is that I have (or thought I had) installed my audio and video drivers. I do have a second IDE HD that Windows doesn't seem to be seeing - could the PCI Input device be looking for help recognizing that?
ALso, I may not have installed the chipset drivers first so, what would you recommend? Should I uninstall the other devices and reinstall?
well - I did reinstall XP rather than mess with uninstalling each device driver. I did install the chipset driver first - R91894. Still, my PCI Input and Mass Storage drivers are not installed. I have parsed through all the driver on the Dell website for my model, Dimension 8400 - to no avail.
sorry for the confusion - here's my situation. before I reinstalled XP (which I did just to clean things up) I had two HDD on my system - one SATA drive (160GB) and one IDE drive (250GB). Both worked fine.
Then I reinstalled XP. Afterward, XP did not see the IDE drive. Looking at the Device Manager I noticed I was missing two driver - 1) Mass Storage and 2) PCI Input - both listed under "Other Devices" in the Device Manager.
So, I get to wondering if XP doesn't see the IDE drive because these drivers are not resolved. I did, as I mention about - reinstall XP again - installing the chipset driver first. Still, no good.
I had hoped that Dell would be able to tell me exactly which driver my system was looking for. I've tried all the ones listed on their website. What's interesting is that I even had a problem with my audio driver for a while. I ran the ones Dell had on the website without any success. Luckily, I found the Soundblater CD that came with the machine and was able to resolve it that way.
I cannot, however, find the driver CD that came with my system.
Rich_1104, one suggestion regarding the PCI input driver..... do you have a joystick attached to the sound card? I had a problem like that this weekend and wound up re-installing the sound card drivers which resolved the problem.
One suggestion about the mass storage driver...... is it possible the system is looking for the SATA driver? If so then install the IAA Raid Edition driver which can be found by
clicking here.
Ok...It does seem that you need that cd (the Drivers and Utilities CD). You can ask dell for one, they used to send them out for free if you needed one...I don't think they do anymore, but you might be able to get if for like 8-10 dollars. There may be another way...I don't know it, maybe someone else does...
OK - well, I dug out the driver cd that came with this machine Dimension 8400. I again reinstalled XP Pro - even deleted and reformatted the parition -
And, in the end, I still have the missing Mass Storage and PCI Input device. I'm wondering, should Dell be able to tell me what devices I have and what drivers I need based upon my service tag?
They should be able to, but lately people have been having trouble with that. You could always try asking dell.
Another thought that I had was that if you require special drivers for your HD's. Did they come installed on the computer or did you need to install software with them?
Message Edited by DoubleDaffy on 01-18-2006 01:42 PM
Justin - I appreciate your help on this. Kind of frustrating. I mean, I can work around it by putting my 2nd HDD in an external device - but that's not the point, as you know. This second drive worked fine BEFORE I reinstalled XP. I did not need additional drivers for the drive (MaxLine Plus II - 250GB). I did try running MaxBlast, an installation program for Maxtor drives. It didn't even see the second drive. My BIOS does see it though, although it is not listed in the list of ATA Drives in the BIOS menu. The only recognition of it in the BIOS comes during the boot script when a message rolls on the black screen mentioning the drive.
Funny thing, I just did a reinstalll on my older Dell Dimension last night. I like to do it once a year to clean things up. Well, not one problem. That machine's drives are IDE - that might be the difference.
Anyway, I'm back to square one - no Mass Storage or PCI Input drivers.. I'm probably more interested in the Mass Storage right now because that may be keeping me from not getting my second HDD to work.
Any more ideas? The Dell help desk is worse than no help at all!I swear, if I was on the brink of suicide - calling them would definately push me over the edge.
I'm completely baffeled. Try looking for Bev, i believe her username is Shesagordie or something of the sort. She is very good at sorting out harddrive issues. Sorry I couldn't help.
Justin i just had a similar problem with my pci device driver. i pulled my video card and it went away! aha reloaded video drivers. it happened to be my game controler driver
DoubleDaffy
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January 15th, 2006 18:00
I believe that depends on what type of PCI card you are installing...If its sound, you need a sound driver, if its video, you need display adapter drivers...etc... However, Make Sure the first driver installed is ALWAYS the chipset driver.
Best Regards~Justin~
DoubleDaffy
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559 Posts
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January 15th, 2006 19:00
rich_1104
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January 15th, 2006 19:00
Is this all because I may have installed the drivers in the wrong order?
rich_1104
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January 15th, 2006 19:00
ALso, I may not have installed the chipset drivers first so, what would you recommend? Should I uninstall the other devices and reinstall?
Thanks a lot for replying and for your help!
Rich
rich_1104
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January 16th, 2006 12:00
Any advice?
DoubleDaffy
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January 16th, 2006 15:00
rich_1104
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January 16th, 2006 15:00
sorry for the confusion - here's my situation. before I reinstalled XP (which I did just to clean things up) I had two HDD on my system - one SATA drive (160GB) and one IDE drive (250GB). Both worked fine.
Then I reinstalled XP. Afterward, XP did not see the IDE drive. Looking at the Device Manager I noticed I was missing two driver - 1) Mass Storage and 2) PCI Input - both listed under "Other Devices" in the Device Manager.
Majestic
9.4K Posts
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January 16th, 2006 15:00
DoubleDaffy
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559 Posts
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January 16th, 2006 16:00
Ok...It does seem that you need that cd (the Drivers and Utilities CD). You can ask dell for one, they used to send them out for free if you needed one...I don't think they do anymore, but you might be able to get if for like 8-10 dollars. There may be another way...I don't know it, maybe someone else does...
Good Luck~Justin~
rich_1104
9 Posts
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January 18th, 2006 10:00
And, in the end, I still have the missing Mass Storage and PCI Input device. I'm wondering, should Dell be able to tell me what devices I have and what drivers I need based upon my service tag?
DoubleDaffy
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559 Posts
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January 18th, 2006 17:00
They should be able to, but lately people have been having trouble with that. You could always try asking dell.
Another thought that I had was that if you require special drivers for your HD's. Did they come installed on the computer or did you need to install software with them?
Message Edited by DoubleDaffy on 01-18-2006 01:42 PM
rich_1104
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January 20th, 2006 10:00
Funny thing, I just did a reinstalll on my older Dell Dimension last night. I like to do it once a year to clean things up. Well, not one problem. That machine's drives are IDE - that might be the difference.
Anyway, I'm back to square one - no Mass Storage or PCI Input drivers.. I'm probably more interested in the Mass Storage right now because that may be keeping me from not getting my second HDD to work.
Any more ideas? The Dell help desk is worse than no help at all!I swear, if I was on the brink of suicide - calling them would definately push me over the edge.
Thanks!
DoubleDaffy
2 Intern
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559 Posts
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January 20th, 2006 21:00
I'm completely baffeled. Try looking for Bev, i believe her username is Shesagordie or something of the sort. She is very good at sorting out harddrive issues. Sorry I couldn't help.
Good Luck~Justin~
dennisrose2
1 Message
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March 20th, 2012 11:00
Justin i just had a similar problem with my pci device driver. i pulled my video card and it went away! aha reloaded video drivers. it happened to be my game controler driver