Philips DVD+RW DVD8601 Refuses to read any DVD+R(W) media or record to it whatsoever.

You need to post step-by-step the procedure your trying to do.  What software your using and what operating system,

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Dimension 4500 - Pentium 4 - 2.0 GHz
WINDOWS XP (Home Edition) SP-2 (PLUS!)
512 MB DDR SDRAM
80 GB HD 7200
64 MB GEFORCE4 Video card with TV out
SoundBlaster Live 1024 Voices Sound Card
16X DVD-ROM (LITEON LTD 163)
KHypermedia DVD+RW 8X4X8 (Nero 6.0)
100 MB Internal Zip Drive
IEEE 1394 Firewire Card
JVC GR-D90 DV Camcorder
Sandisk 6 in 1 card reader
Sandisk Cruzer Mini (256 MB)
Belkin 2.0 USB Hub
HP Deskjet 970 Cxi
HP Photosmart 100

Message Edited by Ziwpiz on 08-22-2004 09:01 PM

never mind, it was just a bad copy of your stupid packaged burning software, refused to do what i wanted it to do, so i junked it and got a copy of Nero.  Thanks for nothing.

RedSox12935,

Specifically, what Dell software didn't work?

I just got a new Dell XPS Gen 3 computer with a Philips DVD+RW DVD8601 dual layer DVD recorder. The Philips DVD+RW DVD8601 refuses to recognize any DVD+R(W) media or record to it. I've spoken to Dell support and they want me to do a full reinstall of Windows XP. I don't think so. I beleive that I received a defective Philips DVD+RW DVD8601. I'm still trying to deal with Dell Support. What is suppose to happen when you insert a blank DVD+R(W)??? Can you use Windows Explorer to read it? Also, my Philips DVD+RW DVD8601 can burn CD-R's but it doesn't recognize any brands of DVD+R(W). Any suggestions on what this could be???

Also, I've tried Sonic RecordNow 7.1 Deluxe and Nero 6 Ultra. Neither work for DVD burning. It's very frustrating.

http://support.dell.com/support/edocs/storage/P75084/en/index.htm

Message Edited by Superstu on 09-04-2004 03:34 AM

I am just playing with my new 8400 system and I am having the same frustrating experience. Any suggestions on how to fix the problem with the Philips DVD8601 DVD+RW not working would be very welcome

dcrip5, I am glad to hear that you are experiencing the same issues. That means that I am not alone which leads me to beleive we have a defective DVD Recorder! I will be speaking to Dell shortly to figure out what's going on. I am very annoyed at Dell for their poor technical support. To actually suggest to me to reinstall Windows XP on a brand new out-of-the-box system is beyond stupidity!

I upgraded my system to SP-2 and now it appears to work (at least I have been able to write a short movie to a DVD+R, which I was able to play in my normal DVD player of my home entertainment center). I don't see the relation between the DVD burner and the upgrade to SP-2, but my the reboot fixed something.

dcrip5, I'm having the same problem with my Philips DVD8601 burner. What exactly did u do to fix it? Any help is appreciated.

You might want to post a new thread, since the original post was answered.

Well it turned out that my brand new computer I just bought had a DEFECTIVE Philips DVD+RW 8601 DVD Recorder! Dell sent a new drive to me and it works fine. No drivers needed...just took the old drive out and put the new one in. Now I can finally burn DVD's...YAY!!!

Well it turned out that my brand new computer I just bought had a DEFECTIVE Philips DVD+RW 8601 DVD Recorder! Dell sent a new drive to me and it works fine. No drivers needed...just took the old drive out and put the new one in. Now I can finally burn DVD's...YAY!!!

I'm facing the same problem with my brand new dell dimension 8400.  Can you tell me how the defective drive was identified?

I planned to burn some pictures CDs before my trip next Wed. so that I can show them to my parents......Frustrating!

Hi, I am a have  solution  this problem harware dvd8601

the software sonic is a bad for DVD+RW DVD8601 a DELL dimension 8400

The solution is a NERO the version 6.3.1.6 is a good

No problem with this sofware NERO is a fiable , is perfect for this harware

see you soon

aixos

I'm having problems writing to any disks with my Philips DVD8601. I'm able to read from any disk, but not write. I have the Dimension 8400 also. I've tried the latest Roxio, Nero, Pinnacle and Sonic MY DVD Studio Deluxe 6. Is this drive just a lemon?

Thanks for any help!

Ashleyn, you described my exact same problem! Finally, Dell shipped me a replacement drive. About a minute to pop the old drive out and put the new one in...no software needed...it immediately worked. It sounds like we both got a bad batch of DVD Recorders from Dell! Call Dell up and complain!!!