Unsolved
This post is more than 5 years old
2 Posts
0
4683
July 6th, 2006 04:00
Problem with hard drive.
I have a Dimension XPS Gen 5. I start it up, it goes to Windows, loads for a few seconds, then goes to a blue screen with this action on it:
A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you’ve seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with thee manufacturer for driver updates. Try changing video adapters.
Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical information:
*** STOP: 0x0000008E (0xC0000005, 0x80635429, 0xF45DC99C, 0x00000000)
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.
I'm guessing my hard drive died and I need a new one. Is this a problem I can fix on my own (my friend said he had a similar problem and Dell shipped him a new hard drive to install), or do I need to call a "Dell technician" to analyze this and send a 3rd party over to fix it? Thanks for any help.
A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you’ve seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with thee manufacturer for driver updates. Try changing video adapters.
Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical information:
*** STOP: 0x0000008E (0xC0000005, 0x80635429, 0xF45DC99C, 0x00000000)
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.
I'm guessing my hard drive died and I need a new one. Is this a problem I can fix on my own (my friend said he had a similar problem and Dell shipped him a new hard drive to install), or do I need to call a "Dell technician" to analyze this and send a 3rd party over to fix it? Thanks for any help.
No Events found!
N720MF
2 Posts
0
July 6th, 2006 04:00
Dev Mgr
6 Operator
•
9.3K Posts
0
July 6th, 2006 14:00