runtime error when trying to play dvd's

Question

Have recently reinstalled all programs etc onto my dimension 3100 after a crash (!) and since then I cannot play DVD's. Have uninstalled and reinstallled sonic cineplayer, but keep getting 'runtime error R6029 : cannot run this program (dell mediaexperience)'  It's SO frustrating...and cannot get help from irritating Dell online support !!!

osprey4 · Answer

Just for kicks, try downloading and installing VLC Media Player. This is a freeware DVD player. That might help distinguish between a software versus a hardware issue.

jules.em · Answer

THANX... that seems to work.... So does that mean that its a software problem with the DELL media center, and so should I contact them when they are available on the helpline??

osprey4 · Answer

Yes. If possible, uninstall and reinstall the whole thing.

saurabh kurichh · Answer

hey friend There is another good software called 'power dvd'Try to use that software and uninstall dell media experince using the add remove programs.It might say that it cannot be uninstalled as it is being used.So try removing it from the startup list by doing msconfig

osprey4 · Answer

PowerDVD is commercial software, which you need to pay for. The freeware I referred you to will be suitable until you sort out the issue with Dell Media Experience.

Storage, Drives & Media

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