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January 21st, 2007 15:00
Sonic Activation Module problem after changing DVD burner
Hello,
I removed my dell dvd burner because the drive was too noisy and shut off after a few seconds while watching a DVD on my E310. I bought an LG DVD burner which consumer reports gives #1 ratings to. I uninstalled Sonic and installed the LG software disc, all from the Control panel. However, every time someone tries to logon a user they get a small screen that says inser Sonic activation CD with a 1 in it. The only way out is to kill the application in task manager. Other people who are not so computer savvy refuse to use this computer now because they can no longer logoff. I've read other posts about running some windows installer cleanup utility, however nothing has helped. I never asked for Sonic. It came bundled on the outlet computer. I don't have a Sonic CD. It doesn't uninstall itself properly and has diminished the value of this computer greatly.
Is there some Dell guru who might explain why the Sonic entries still appear, probably in the registry, and how I would delete them safely? Does Dell take responsibility for this or does Sonic?
Thanks,
Frustrated
I removed my dell dvd burner because the drive was too noisy and shut off after a few seconds while watching a DVD on my E310. I bought an LG DVD burner which consumer reports gives #1 ratings to. I uninstalled Sonic and installed the LG software disc, all from the Control panel. However, every time someone tries to logon a user they get a small screen that says inser Sonic activation CD with a 1 in it. The only way out is to kill the application in task manager. Other people who are not so computer savvy refuse to use this computer now because they can no longer logoff. I've read other posts about running some windows installer cleanup utility, however nothing has helped. I never asked for Sonic. It came bundled on the outlet computer. I don't have a Sonic CD. It doesn't uninstall itself properly and has diminished the value of this computer greatly.
Is there some Dell guru who might explain why the Sonic entries still appear, probably in the registry, and how I would delete them safely? Does Dell take responsibility for this or does Sonic?
Thanks,
Frustrated
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claytonjudah1
13 Posts
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January 21st, 2007 16:00
tommyo1954
1.5K Posts
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January 21st, 2007 16:00
Predator
2 Intern
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15.3K Posts
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January 21st, 2007 18:00
Hi Clayton,
Tommy is currently off-line so I will drop a note until his return. Please click on the CD/RW link in my post and scroll to Section 13-0, articles 26, 27, 28 and see if one of these steps will help as it did for the other Members.
Best Regards!
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link
claytonjudah1
13 Posts
0
January 21st, 2007 19:00
Predator
2 Intern
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15.3K Posts
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January 22nd, 2007 07:00
Glad to hear the news Clayton !!
Best Regards!
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link
Predator
2 Intern
•
15.3K Posts
0
January 22nd, 2007 11:00
I was there with you Tommy, not a Colt fan, actually it`s their QB I cannot stand ;) !!
Best Regards
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link
tommyo1954
1.5K Posts
0
January 22nd, 2007 11:00
claytonjudah1
13 Posts
0
January 22nd, 2007 14:00
tommyo1954
1.5K Posts
0
January 22nd, 2007 14:00