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October 21st, 2011 01:00
Studio 1535 Optical Drive Diagnostics Error
Every time I insert a disc into my DVD RW Drive and try to open it in windows, it automatically ejects it and says, "Please insert a disc into drive D:." And so I push the disc back in, and it just doesn't do anything. This behavior is identical to that which is seen in this here video:
I ran a diagnostic, and here's the error info from that:
"Error Code: 0148
Msg: Error Code 2000-0148
Msg: Hard/Optical drive 0 - incorrect status: 1A Error
register: 0020h
Sense information: (02-0401)
Sense data: 70h 00h 02h 00h 00h 00h 00h 0Ah 00h 00h 00h 00h
04h 01h 00h 00h 00h 00h"
Any help getting the thing working again would be great.
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Skybird
10.9K Posts
1
October 21st, 2011 06:00
The Diagnostics indicates the drive has failed. Most likely the laser has failed. You will need to replace the drive. If you are within the warranty, Dell will replace it.