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October 21st, 2011 01:00

Studio 1535 Optical Drive Diagnostics Error

Every time I insert a disc into my DVD RW Drive and try to open it in windows, it automatically ejects it and says, "Please insert a disc into drive D:." And so I push the disc back in, and it just doesn't do anything.  This behavior is identical to that which is seen in this here video:

I ran a diagnostic, and here's the error info from that:

"Error Code: 0148

Msg: Error Code 2000-0148

Msg: Hard/Optical drive 0 - incorrect status: 1A Error

register: 0020h

Sense information: (02-0401)

Sense data: 70h 00h 02h 00h 00h 00h 00h 0Ah 00h 00h 00h 00h

04h 01h 00h 00h 00h 00h"

Any help getting the thing working again would be great.

10.9K Posts

October 21st, 2011 06:00

The Diagnostics indicates the drive has failed.  Most likely the laser has failed.  You will need to replace the drive. If you are within the warranty, Dell will replace it.

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