ERROR CODE 2000-0142

Hi stewbuba

 Welcome to Dell community forums.

To determine what may be the cause the very first thing I can suggest you to run DELL Diagnostics.

 Run the Hardware Diagnostics Test (PSA)
-- Restart your computer and hit F12 on the Dell Logo Screen a couple of times.
-- It Boots to the One Time Boot Menu.
-- Select the Option Diagnostics and hit Enter.
-- Check for the error.

If you get any error reply me back to this post. “Failed Targeted Read Test and SMART Short Self-Test” means Hard Drive Failure.

 For further assistance please reply

Thanks & Regards
Prateek K
#iworkfordell

For easy access to drivers, manuals and product updates, please visit our Support Site .

Hi stewbuba,

Thanks for the reply.

2000-0142 error code is for the hard drive failure and needs a hard drive replacement.

If your computer is in warranty, let us know so that we can send you a replacement drive. Pleae click on the link mentioned below to check the warranty status of the system.

http://dell.to/12Bz4Il

If you have active warranty, you can contact me directly by clicking on my user name, add me as your friend, and send me the system service tag, phone # with address.

For further assistance please reply

Thanks & Regards
Prateek K
#iworkfordell

For easy access to drivers, manuals and product updates, please visit our Support Site .