Using System Restore for corrupt registry

Question

After reinstall of windows Home edition on Inspiron 5000e, get message ..'.could not start because the following file is missing or corrupt: \windows\system32\config\system.' In using Dell instructions for system restore, at  line 7 which says 'type copy_registry_machine__system c:\windows\system32\config\system'  and press enter get 'command not recognized'.   Appreciate any help   Rick

ejn63 · Answer

System restore won't help a corrupt registry. First run the Dell diagnostics (on a blue and white CD that shipped with the system) on the hard drive - do the extended test. If the drive is on its way out (fails the test), you'll have to consider data recovery options.

rickneu · Answer

Thanks for your help Diagnostics test says 'ide cdrom2-test   : fail fail status code: dos ddg-d disk 020 029 msg: block 10834: illegal request possible use of incorrect media

bLUe15 · Answer

hello! you should run diags for the hdd not for the optical drive. if it will fail you might need to replace the hdd. you can try reinstalling the OS, possible that it will work. :smileyhappy:

rickneu · Answer

Thanks for your response

I got that diagnostic tool from the Dell support site, it was called "32 bit diagnostics" and was the only tool to show up under diagnostics for an Inspiron 5000e. It took 4 floppy disks and several hours to run. Do you think it did not test the HDD also?

Storage, Drives & Media

Using System Restore for corrupt registry

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