Unsolved
This post is more than 5 years old
5 Posts
0
13555
February 7th, 2013 22:00
windows 8 reinstallation and harddisk error
purchased windows 8 oem version through manufacturer dell.reinstalled once formating c drive to find adjacent partition "d" misssing.
its found in the disk managment section but not shown as logical drive.
to my surprise i dint have any option to partion or format or delete...
i mean no other option to recover partition space.the missing new partiotion is shown as 2 "new volume" in
disk managment without any letters assigned to names.
i mean the partition shown as two seperate ones in there.
this hapened as i installed from the backup dvd created using the same machine..
now there are 3 oem partitions too...
i recived two times the windows 8 dvd and new key for windows but it is displaying "key is not matching with images loaded on the system"!
now manufacturer s engneer changed motherboard and found that it also doesnt work.
only 2 months old laptop .
called manufacturer to get a message to contact microsoft and from microsoft i got reply to contact manufacturer.
b4 replying please note that the partition which is shown as oem is the same missing partiotion which i used and windows is installed to c drive itself,
confirmed by hardware engineer too..
No Events found!
osprey4
6 Operator
•
34.2K Posts
0
February 8th, 2013 13:00
Hi Vishnups,
You did not provide the model of your Dell laptop. You cannot use a Dell Windows 8 reinstallation disc unless your laptop's original OS is Windows 8.
vishnups
5 Posts
0
February 9th, 2013 00:00
its inspiron 7250 model laptop.it came with orginal windows 8 oem version preloaded....with my limited technical knowledge i could find out that there are such flaws in aurora bios drivers which are still not rectified by driver updates..not sure on the topic.anyway i am tired of explaining the fault of this 3 month old lap to
service technicians.the local technician sent by dell also failed to correct the issue as reinstallation of windows 8 also is not possible!
osprey4
6 Operator
•
34.2K Posts
0
February 9th, 2013 04:00
Ok, I see. Perhaps you could start by explaining exactly what you are trying to accomplish. Was there a problem with the OEM operating system installation?
vishnups
5 Posts
0
February 10th, 2013 00:00
installation of os fails as it detects the valid key as invalid!and the reinstallation using image cd created by machine itself was successful but made 250 gb partition missing
osprey4
6 Operator
•
34.2K Posts
0
February 10th, 2013 05:00
I'm going to recommend you go to this thread for help with reinstalling Windows 8. Insofar as you do not have a hard drive issue, this becomes a software problem, and the software forums are the best place to get help.
vishnups
5 Posts
0
February 12th, 2013 03:00
hard drive issue is also there!partition missing