So I follow all of the steps, and at the end it says the database upgrade failed, and this is what i get in the log

16:08:39 INFO: Executing upgrade_repository.bat ...
16:09:09 INFO: Finished executing RAMBDB upgrade. Checking result
16:10:53 FATAL: Error upgrading database. Please review d:\ECC\log\rambdb_upgrade.log
16:10:53 INFO: Backing up rambdb upgrade files:


in the log it says this

Return Code=128
Upgrade complete

anyone seen this? I have a case opened, no response yet.