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633

May 27th, 2024 10:05

Software updates failed

In Dell SupportAssist  "Check for software updates"

After 5 seconds the message appears :

"Software updates failed"

and that's been going on for a month

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1 Message

June 3rd, 2024 10:13

To resolve the "Software updates failed" issue in Dell SupportAssist, try these steps:

  1. Restart your computer.
  2. Update to the latest version of Dell SupportAssist.
  3. Clear cache and temporary files.
  4. Check your internet connection.
  5. Run SupportAssist as an administrator.
  6. Temporarily disable antivirus/firewall software.
  7. Ensure your Windows OS is up-to-date.
  8. Uninstall and reinstall SupportAssist.
  9. Check Dell Support Forums for solutions.
  10. Contact Dell Support if the problem persists.

Software Quality Assurance Services

SQA services ensure high-quality software performance through:

  1. Automated Testing: Regression and load testing.
  2. Manual Testing: Exploratory and usability testing.
  3. Performance Testing: Speed, scalability, and stability testing.
  4. Security Testing: Vulnerability scanning and penetration testing.
  5. Compatibility Testing: Cross-platform and browser testing.

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22 Posts

June 15th, 2024 14:28

@joseclark048​ 

I tried everything including reinstalling support assistant without success. The Dell update app doesn't work either, nor does the automatic search for update

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