OMSA 8.5 - Login Loop

Question

I just installed OMSA 8.5 on a Server 2016 system.  The installation went fine, but I'm unable to get in. It keeps giving me the login screen, over and over.  I enter my (domain) credentials, hit Submit, and it just brings the login screen back again. The system only has IE on it, so I haven't tried any other browsers; I'd prefer not to have to do that, due to the nature of what the server is used for. Has anyone run into this issue?  Can I change an IE setting to fix this?  Is an upgrade to a new version of OMSA necessary? Thanks in advance!

DELL-Shine K · Accepted Answer

Can you install latest OMSA 9.4.0 and try it

You can download OMSA 9.4.0 from below link

https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=15hwn&oscode=wst14&productcode=poweredge-r730

PaulEsty1993 · Accepted Answer

I have had the same issue with various versions of OMSA. I always find that Chrome works fine but IE and Firefox do not.

DELL-Joey C · Answer

Hi,

What PowerEdge model are you using there? Can you point to me which OMSA file did you download and installed? Can you do a screenshot of the login screen before you login? When it returns back to the login screen, does it return with any error message, like such credential error? What IE version are you on?

nathanielmiller · Answer

Re-post for readability:   PowerEdge R730, Windows Server 2016 Standard, IE 11.3564.14393.0 Update 11.0.180   Install file is OM-SrvAdmin-Dell-Web-WINX64-8.5.0-2372_A00.exe   I'm afraid I can't do a screenshot (corporate policies), but everything in IE looks completely normal to my eyes.   No error messages when I enter login and hit Submit; it flashes to another page for a split second, then goes back to the same URL as it was on before (https://localhost:1311/OMSALogin?msgStatus=null)

nathanielmiller · Answer

Additional info: I tried accessing the OMSA from another system, Server 2012 R2, IE 11.0.9600.19650 Update 11.0.180, with the same result (no error message, same URL)

DELL-Shine K · Answer

Can you add IP address of OMSA to Internet Explorer Trusted Sites and try login

nathanielmiller · Answer

I tried it in both the Local Intranet (set to Low) and Trusted Sites (Medium-Low) zones; identical results, still 'loops' back to the same screen.

nathanielmiller · Answer

9.4.0 looks good. I first tried 9.1.0.2, but it didn't work.

After I opened this post, I found I had 3 other servers on the same small domain, same OS, having the same problem.

I also tried connecting from another system on a different domain, Server 2016, IE 11.1884.14393.0, Update 11.0.48, and it can log into the 8.5 version on those problem systems just fine.

I'm going to compare the IE settings and GPOs between the systems, to see if I can identify any differences.

nathanielmiller · Answer

I couldn't find any significant difference in settings or policies.

I'm going to chalk it up as a change in patch versions, and mark "upgrade to 9.4" as the best answer.

Thanks for your assistance, and patience!

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