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22 Posts

143349

December 21st, 2011 14:00

unable to view dashboard from IE9

When view dashboards with IE9, I can only see the headers, but not the data or the graph.  I found a document from Golan with similar problem in IE8, so I followed the instruction and added the vfoglight server as the trusted site.  However, the problem did not go away.  Any thoughts?

January 3rd, 2012 14:00

Frank,

Can you please open a support case for this?


Thanks

    Golan

December 21st, 2011 15:00

Is this with sharepoint or also with direct access to Foglight?

Can you please post a picture?

Golan

22 Posts

December 21st, 2011 20:00

Hi Golan,

I can view the dashboard if I type in the URL to the dashboard directly.  But if I go to the SharePoint site, then the page does not display the dashboard.  It looks like this:

dashboard.png

59 Posts

December 21st, 2011 21:00

Could this be a layout issue? The SharePoint view size is not large enough to display the complete contents of Foglight view?

Or is this problem specific to IE? Are you able to test it with Firefox, Chrome, and/or Safari? With or without SharePoint?

Regards,

Brian Wheeldon

22 Posts

December 21st, 2011 23:00

So far I can view the dashboard from IE7 & 8, firefox, and chrome.  Only IE9 is having problem right now with SharePoint.  I can use IE9 and login to the foglight server and view the dashboards directly, just not from SharePoint webpart.

December 22nd, 2011 00:00

Can you check if any of the suggestions in this site do the trick?

http://windows.microsoft.com/en-US/windows7/why-do-some-webpages-look-incorrect-in-internet-explorer-9

Golan

22 Posts

December 22nd, 2011 14:00

I tried it but still didn't work.  I can see the time on the top of the dashboard, just not the graph

22 Posts

January 3rd, 2012 00:00

The browser return these errors:

error.png

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