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February 5th, 2013 06:00
Unsupported hardware platform vmx-07.
When I am trying to deploy vOPS Server Explorer software using the OVF template, I am getting an error stating "Unsupported hardware family vmx-07". I am using vSphere client, ver.4.0.0, with Virtual Center Server, ver.4.0.0 (build 258672), on ESX Server 3.5.0 (build 207095).
I think I could get past this issue by manually modifying the OVF text file and replacing the "vmx-07" string with "vmx-06" (or even "lower") or by uploading the VMDK files on a data-store and creating a new virtual machine on my cluster to which I am going to attach these files.
Is either of these methods correct? Any other ideas (I need to be quite sure about this before proceeding since this is a production environment...)? Please, comment.
Thanks,
Panos Tsapralis.



DELL-Brad B
42 Posts
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February 6th, 2013 16:00
Hi Panos,
Your best bet for taking care of this issue (installing vOPS on legacy VMWare) is to use the VMWare converter, rather than try to deploy the template directly. The hardware version 7 is not supported on ESX 3.5 and so the only work-around is to use the converter. You can download the latest version of it from VMWare's website using your customer login credentials.
-Brad