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3 Posts

137811

March 2nd, 2011 08:00

Updating license file without GUI

Hi all,
I want to update the license file without console. Now license file has already expired, and I can't log in to console.
How do I update the license file ?
Do you have any way to update the license file?
Do you have setup wizard? If yes, how do I start up the wizard?

Thanks,
Sanae


1 Message

March 2nd, 2011 08:00

Hi,
please follow the following steps to get your license file installed.
1. Copy your license to a safe location on your server. (not necessarily the install directory)
2. Run from Start Menu\All Programs\Quest\vFoglight-Storage\vFoglight-Storage License Manager
3. Click the “install license” button & point it at the license file you saved in step 1
4. When the license file is installed- restart vFoglight Storage
Regards,
Patrick

March 2nd, 2011 22:00

I would also add that unless you restart the database service (restarting vFoglight Storage) the new license will not take effect until the next day.
On windows 2008 I would also suggest when you run the vFoglight-Storage License Manager you Right Click it and run-as-administrator. Even do this if you are logged into the server as an administrator. Windows looks at the run-as differently that actually being logged in as an administartor.
We have seen the licensing file not installed properly unless these steps were taken.
Solution 67671 on support.quest.com has more details.
https://support.quest.com/Search/SearchKnowledgebase.aspx?dsNav=Ntk:all_internal|licensing|3|,N:3-268446611&Dt=vFoglight%20Storage
I hope this helps,
Mike

3 Posts

March 3rd, 2011 10:00

Hi pvanderveen, Hi Mike,
Thank you for your comment. I got to update license without problem !
Thanks a lot !!
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